Why do I get estimated readings in my bill when I have a smart meter?

Just a thought @TomThumb you could just tot up the amount the meter clocks over a year then submit a reading equal to one twelfth more than the prev each month…!! I doubt you’ll ever get a meter reader out to check.

In all fairness, I’m happy with how both my accounts are running at the moment,

smart gas & elec  / traditional gas.

Tho i do know first hand how energy companies treat the unusual usage scenario on my traditional gas meter

(zero usage over winter & a high draw over the summer)

& how things can & have spiralled out of control when it comes to predicting  usage forecasts & associated billing.

Ovo on the most part have left my traditional gas meter readings to be left alone from any red flags so to speak, 

so throwing up a validation request so close a high estimated reading the same day I submitted a manual reading is very unusual. 
 

Tom…

@Firedog  I’m happy at the moment just to run from month to month, as I know my usage & bills will / should line up again on my next monthly statement,

to be fair, to much intervention also has it’s drawbacks, 

I’m certain the over estimated reading had been generated as a consequence of my submitting a new reading a few days later, 


The timing of the end of my monthly billing period / actual usage / submitting a new reading  all within a couple of days & the odds were against me,

I’m more highlighting the foibles & limitations of advanced usage predictions & estimated readings than seeking a resolution.

Unfortunately work arounds & comprises is the nature of the beast with this 3rd meter of mine.😀

Tom…

If it’s only just been fitted, it won’t be ready yet. Try giving it more time

It's a Toshiba, if that's any help, 2nd generation, it was fitted on 15th June I think I have a meter read, but the other thing is since the engineer came, I can't get into the meter cupboard he seems to have closed it quite firmly, so I am peering through the glass trying to read it....but by all means if you can try please do 

If it is an Aclara, the display should show as above with the words ‘Active Import’ and the figures below being the reading. 
You will need to be able to get to the meter at some point so it’s worth someone trying to open the cupboard 

Hey @Viv1966 

Did you manage to get into the cupboard to take a good look?

If you did, and you’re still not sure, you’re more than welcome to share a photo on here for everyone to take a look at and help you out.

@Abby_OVO my meter is just one meter it's a Toshiba I think the Comms is included in the one.

@Blastoise186  ok will do do you know if the I HD will still be taking accurate readings if the meter doesn't seem to be? I need to send a reading to OVO before tomorrow..

@Blastoise186 ok thanks for that

@BPLightlog ....yes I have just checked it again, it is matching the IHD with the reading, but still says "inactive" but I have sent a reading to OVO now anyway.  Thanks for all your help everyone, how long will it take to settle down, or should I speak to the Help Centre?

My Smart meter reads daily usage as less than £2 but the app (iPhone) shows usage at nearly £5. And I am told the standing charge is the first amount to be shown on the Smart meter (I guess soon after midnight).

What is going on?

Thanks for the quick reply. Aren’t the tariffs set automatically? I can’t find anywhere to manually set them (we have two - standard and overnight).