Updated on 22/01/25 by Chris_OVO
Noticed your account balance is dipping a little low or just fancy topping things up before winter? There’s a simple way to do this by logging in to your online account or OVO app (download for Android or iOS).
![](https://uploads-eu-west-1.insided.com/ovo-en/attachment/46b91fc1-527d-488f-a407-10ceaff7a701.png)
From the Homepage, head on over to the ‘Payments’ page via the menu to the left or by clicking ‘Manage your payments’ on the ‘Today’s Balance’ box.
![](https://uploads-eu-west-1.insided.com/ovo-en/attachment/94d2255b-a31d-427f-8485-5519442f2486.jpg)
Here you’ll see the bank details we have registered for you and your Direct Debit date arrangement details. You’ll need to give the page a little scroll.
![](https://uploads-eu-west-1.insided.com/ovo-en/attachment/65cae95b-e7a3-4511-9509-9de68cea9cb6.jpg)
You’ll see the ‘Top-up your balance’ box. Click ‘Make a top-up payment’, this gives you the option to make a one-off card payment.
![](https://uploads-eu-west-1.insided.com/ovo-en/attachment/d75bc1b9-4147-4b04-a9ed-8af10c516c37.jpg)
You can pick the amount you’d like to pay by entering a number in the available box. You’ll then be able to see what your balance will be after this payment shown below this box. Click ‘Pay now’ to be taken to a secure third-party site where you can provide your card details.
![](https://uploads-eu-west-1.insided.com/ovo-en/attachment/8b6b6f0c-f57e-41ec-aeb1-9c77de1e86d9.jpg)
If you refresh your Homepage, your new balance should be showing straight away. You’ll also receive an email or text to confirm the payment depending on your communication preferences.
Job’s a good-un! Your balance is nicely topped up to cover your future energy costs. Don’t forget you’ll also be able to see this payment shown as a ‘CARDPAYMENT’ on your next monthly energy summary.