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Best answer by Ben_OVO

Morning ​@grahamjp8 and welcome to the OVO Forum.

 

OVO can remove meters, however we can’t carry out any work on the supply cables, as that would fall under the District Network Operator (DNO). I’m assuming that, if you’ve been told that SSEN need to be involved, this may be more than just a meter removal? With some more info we’ll be able to put you on the right track. These guides may also be helpful to you:

 

 

We look forward to hearing back from you.

2 replies

Blastoise186
Super User
Blastoise186Super User
Super User
May 11, 2026

Hey ​@grahamjp8 ,

Just a quickie… Before you have one of them removed, what’s the reason for the removal? In some cases it’s free and in others it’s chargeable, but if you can provide more info, I can give a better answer.

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Ben_OVO
Community Manager
Ben_OVOSolved
Community Manager
May 12, 2026

Morning ​@grahamjp8 and welcome to the OVO Forum.

 

OVO can remove meters, however we can’t carry out any work on the supply cables, as that would fall under the District Network Operator (DNO). I’m assuming that, if you’ve been told that SSEN need to be involved, this may be more than just a meter removal? With some more info we’ll be able to put you on the right track. These guides may also be helpful to you:

 

 

We look forward to hearing back from you.

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