Skip to main content
Ben_OVO
Ben_OVOBest Answer
Community Manager
May 12, 2026

Updated on 24/09/26 by Chris_OVO

Morning ​@grahamjp8 and welcome to the OVO Forum.

 

OVO can remove meters, however we can’t carry out any work on the supply cables, as that would fall under the District Network Operator (DNO). I’m assuming that, if you’ve been told that SSEN need to be involved, this may be more than just a meter removal? With some more info we’ll be able to put you on the right track. These guides may also be helpful to you:

 

 

We look forward to hearing back from you.

Powered by the Sun
View in thread

2 replies

Blastoise186
Super User
Blastoise186Super User
Super User
May 11, 2026

Hey ​@grahamjp8 ,

Just a quickie… Before you have one of them removed, what’s the reason for the removal? In some cases it’s free and in others it’s chargeable, but if you can provide more info, I can give a better answer.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Ben_OVO
Community Manager
Ben_OVOBest Answer
Community Manager
May 12, 2026

Updated on 24/09/26 by Chris_OVO

Morning ​@grahamjp8 and welcome to the OVO Forum.

 

OVO can remove meters, however we can’t carry out any work on the supply cables, as that would fall under the District Network Operator (DNO). I’m assuming that, if you’ve been told that SSEN need to be involved, this may be more than just a meter removal? With some more info we’ll be able to put you on the right track. These guides may also be helpful to you:

 

 

We look forward to hearing back from you.

Powered by the Sun
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd