How do I find out my OVO account number?

Hi ​@gasandlx12 ,

Unlike most suppliers, OVO combines both accounts under a single account number - it’s all one giant account for everything.

Thanks for that - much appreciated.  In that case OOPS - I’ve aquired 2 account numbers, and no clue as to which is the correct one. Being on pay as you go, there is no bill, and of course all ‘correspondance’ with OVO is me asking a question (by email) and them sending some generic ‘apology’ reply, not even mentioning the question I asked, let alone answered it,  and of course from a different person every time….

Don’t you just love ‘excellent customer service’?

Try 0330 175 9669 or Live Chat via https://ovoenergy.com/help in that case - it’ll be easier

Hey ​@gasandlx12 

Sorry to hear about the confusion with account numbers.

As we don’t have access to accounts here at the Forum so we wouldn’t be able to tell which account allocates to what. If you’ve not been in touch with the Support Team yet, please do so and they’ll be able to confirm which number is for what supply. You can call the team on 0330 175 9669, Monday to Friday from 8am to 8pm, and 9am to 5pm on weekends.

Let us know how you get on.

Hi and thanks for the valuable information - I figured out what it was, and which number was the valid one. Thanks again.

Hey ​@gasandlx12 

Glad to hear that, thanks for popping back with the update!