Skip to main content
Tiptreejam
Rank 1
Tiptreejam
Rank 1
March 7, 2017
Solved

Can you tell me my day/night switching times for Economy 7?

  • March 7, 2017
  • 31 replies
  • 22109 views
To save energy I try and use the washing machine and dishwasher on my Economy 7 night tariff by the use of the inbuilt timers. The thing is that I assume the switchover occurs sometime around midnight and again at 7am in the morning. The Ovo Energy website says to check the actual times (which can vary) with your energy provider i.e. Ovo Energy. I can find no specific information on this online so would need to contact them. However because I manage my account online I don't think I am allowed to email them. Have tried before on another topic and never got a reply. Is there any easy way to get the info other than sitting by the meter and waiting for the click 😃
Best answer by Jess_OVO

Updated on 14/08/25 by Abby_OVO

 

If you have traditional meters or Smart meters that were not installed by OVO the off-peak hours may vary. The best way to find out in this case would be reaching out to your supplier (or our Support Team if you’re an OVO member)

 

If you have a Smart meter installed by OVO the off-peak times can be worked out using your Meter Point Administration Number (MPAN). You can find your MPAN on the Plan page of your online account or OVO app (download for Android or iOS). You can find the ‘Plan details’ section by clicking on the person icon at the top right, then clicking into ‘Plans and rates’.

 

Then use this table below; the first two digits of your MPAN is the ‘Area ID’; the ‘Off peak’ times are on the column second from the right:

 

 

Please be advised that Secure, Aclara and Honeywell smart meters don't adjust for BST. The result of this is that during summer your off peak times will be an hour later than advised above. 

 

Hope this helps schedule your energy usage!

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

31 replies

Show previous replies
Blastoise186
Super User
Blastoise186Super User
Super User
January 6, 2024

Changing away from OVO won’t fix that - it affects ALL suppliers/providers.

The only solution is to upgrade to Smart Meters.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    M
    Newcomer
    Minaxi
    Newcomer
    January 6, 2024

    Any advice which is the best course of action

    i am on economic 7 for the last 40 years so after April this year when Economy 7 goes hope for help from the provider 

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    January 6, 2024

    If you just have Economy 7, upgrading to Smart Meters will give you the smoothest transition. The sooner you book that in, the higher the chance of getting it completed before the RTS Service ends. There’s no charge for this.

    If you’re with OVO, you can do that via https://smart-booking.ovoenergy.com .

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    M
    Newcomer
    Minaxi
    Newcomer
    January 6, 2024

    I don’t understand how it helps.     Are you suggesting that being on the smart meter I will get economy 7 

    plus I don’t think it solves the issue.    If the allocated frequency to the use of economy 7 is not replaced then I hope something else be replaced 

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    January 6, 2024

    Yes, it will fix that issue at the same time. You’d then have the proper hours for your region.

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Firedog
    Super User
    FiredogSuper User
    Super User
    January 6, 2024

    I guess what I am asking is how do I know that after 10 p m I am on economy 7 tariff?

     

    You posted in the ‘Online account’ category, so I presume you have access to your online account …

    Visit this page: Plan - OVO Energy. After signing in, you should see details of the tariff you’re on. It should have a Plan name including Economy 7. Lower down, you should see the applicable rates along with the times when they apply.

    I don’t think there is any Economy 10 tariff with the offpeak period starting at 10 PM, certainly not with OVO. Were you perhaps with SSE previously?

     

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    M
    Newcomer
    Minaxi
    Newcomer
    January 6, 2024

    Thanks for the reply 

    I am definitely on economy 7 

    the previous person replied and it makes a lot of sense 

    I understand his / her  reply 

    please read

     

    Firedog
    Super User
    FiredogSuper User
    Super User
    January 6, 2024

    please read

     

    Yes, I’ve read the previous replies and I’m glad you found them helpful. However, your question was about the timings of Economy 7. I explained where to find them, and I expected you to discover that the cheap rate doesn’t start at 10 PM, but some time later. It might help other customers if you’re able either to refute or to confirm this, by sharing the actual timings from your Plan page. 

     

    Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
    Emmanuelle_OVO
    Retired Moderator
    Emmanuelle_OVO
    Retired Moderator
    January 8, 2024

    Hey @Minaxi,

     

    I can see our Community Members have already given some really helpful advice here. Just wanted to add that our Support Team can confirm what your time patterns are. 

    Renewable Energy? Big Fan.
    A
    Rank 3
    andykelp
    Rank 3
    April 5, 2026

    I’ve just noticed my storage heater coming on at 930pm instead of 830.  Does OVO not do anything to ensure consistency in the on/off times following a clock change?

    Show more replies
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd