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Tiptreejam
Rank 1
Tiptreejam
Rank 1
March 7, 2017
Solved

Can you tell me my day/night switching times for Economy 7?

  • March 7, 2017
  • 31 replies
  • 22109 views
To save energy I try and use the washing machine and dishwasher on my Economy 7 night tariff by the use of the inbuilt timers. The thing is that I assume the switchover occurs sometime around midnight and again at 7am in the morning. The Ovo Energy website says to check the actual times (which can vary) with your energy provider i.e. Ovo Energy. I can find no specific information on this online so would need to contact them. However because I manage my account online I don't think I am allowed to email them. Have tried before on another topic and never got a reply. Is there any easy way to get the info other than sitting by the meter and waiting for the click 😃
Best answer by Jess_OVO

Updated on 14/08/25 by Abby_OVO

 

If you have traditional meters or Smart meters that were not installed by OVO the off-peak hours may vary. The best way to find out in this case would be reaching out to your supplier (or our Support Team if you’re an OVO member)

 

If you have a Smart meter installed by OVO the off-peak times can be worked out using your Meter Point Administration Number (MPAN). You can find your MPAN on the Plan page of your online account or OVO app (download for Android or iOS). You can find the ‘Plan details’ section by clicking on the person icon at the top right, then clicking into ‘Plans and rates’.

 

Then use this table below; the first two digits of your MPAN is the ‘Area ID’; the ‘Off peak’ times are on the column second from the right:

 

 

Please be advised that Secure, Aclara and Honeywell smart meters don't adjust for BST. The result of this is that during summer your off peak times will be an hour later than advised above. 

 

Hope this helps schedule your energy usage!

 

OVO member but not got a smart meter yet? - Book today!

 

Interested but not yet an OVO member? - Check out our plans!

31 replies

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C
Newcomer
clare_mckee37
Newcomer
October 28, 2022

This helps tremendously, my meter readings are the wrong way around!!  I am £500 plus in credit!

 

Blastoise186
Super User
Blastoise186Super User
Super User
October 28, 2022

No worries. Just one more thing to make absolutely sure!

Let’s try doing a Load Test. I hope you don’t mind, but rather than try to re-invent the wheel, I usually find it a bit easier to give people the guide that OVO wrote. Here you go.

https://www.ovoenergy.com/help/meter-reading-problems

Speaking of problems… I need to get someone to fix that guide. You won’t be able to email the results, but feel free to submit them via Live Chat at https://help.ovoenergy.com .

As for fixing that guide? Leave that with me. I’ll ask someone to flag it up.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    C
    Newcomer
    clare_mckee37
    Newcomer
    October 28, 2022

    Did not need to do the load test I went back to it around 5 mins ago to see which one has changed and it is rate 1 so that much be the daytime one! Thanks, I will contact SSE. As it will not allow me to change them round myself

     

      M
      Newcomer
      Minaxi
      Newcomer
      January 6, 2024

      Can someone highlight as to how do me know our old meter is recording economy 7 times at 10 p m     

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      January 6, 2024

      Hi @Minaxi ,

      Sure thing, we can try. Please post photos of the meter and anything around it.

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      M
      Newcomer
      Minaxi
      Newcomer
      January 6, 2024

      The meter is working very well

      I guess what I am asking is how do I know that after 10 p m I am on economy 7 tariff?

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      January 6, 2024

      10PM is not Economy 7 hours. They usually run around midnight to 7am.

      I can tell you know to check what it’s on, but I’d need to see photos of the meter first.

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      M
      Newcomer
      Minaxi
      Newcomer
      January 6, 2024

      I guess I will have to send you the meter photo tomorrow 

      my meter is not a smart meter.     
      all I want yo know where yo trust Ovo and accept that the economy 7 times start at 10 p m or is there any way to know that the meters are automatically programmed to change the timings on it

      Blastoise186
      Super User
      Blastoise186Super User
      Super User
      January 6, 2024

      Economy 7 meters switch between rates based on factors that OVO doesn’t have control over.

      They either use a local timeswitch, or a radio controlled timeswitch, the service for which is due to shut down sooner or later.

      Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
      M
      Newcomer
      Minaxi
      Newcomer
      January 6, 2024

      Well, that does not sound good to me which only means to change the provider

       

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