Extra Support

Hi, I am in the process of switching over to Ovo from SSE. I am on the priority service register and SSE have a dedicated careline number for Vulnerable customers.  My question is, does Ovo have a dedicated number similar to SSE so I don't ring customer care, I can just contact "Careline" number, just for Vulnerable customers.   Many thanks in advance for any help  Tracy   

Does OVO still have an energy fund that can be applied to, to help with an existing energy debt?  I have tried applying to British Gas for a grant for non-customers and they have said that they cannot help as OVO has its own energy fund.

can i change to a pay has you go meter

Im wondering if I can turn my gas off as I can’t afford to use it and don’t want the standing charge either. Also  if I go onto PAYG and don’t top it up will they still take the standing charge. Thanks in advance for any assistance. 

Does anyone out there know if there is a smart IHD available that will link with Amazon Alexa so that I can ask Alexa by voice to read out my energy consumption information. I'm disabled and this would help.