How do I claim a bill reduction for medical (dialysis) apparatus that has to be on all the time?
Does OVO offer financial support to cover energy used by mains-powered medical equipment?
Best answer by Jess_OVO
Updated on 18/09/23 by Abby_OVO
Great to see our helpful community Pokemon,
This free service is invaluable to making sure your supply is prioritised if there’s planned outages or power cuts. So it’s really important to sign up and notify us of any mains-dependent medical equipment.
At the moment the Priority Services Register doesn’t affect the plans and prices available to you and won’t cover the costs of energy used to power medical equipment. However there may be alternative financial support available to help cover this cost. The Warm Home Discount offers an annual winter payment to eligible households, read more about the upcoming changes to the scheme this winter here.
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