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How do I delete this Forum account?

S
New Member***
I'm off to pastures new, how do I delete this forum Account?

regards,
Colin

Best answer by Blastoise186

Updated on 20/04/22 by Jess_OVO

 

Hi,

 

You don’t need to be an OVO Member to use the OVO Forum and you’re welcome to keep your forum account for future use. But if you wish, you can have it deleted. Please contact forum@ovoenergy.com from your registered forum email address and ask for your forum account to be erased. It will be handled from there as soon as possible. I’m afraid your posts probably won’t be deleted as it would be detrimental to the community if that happened. Tim might decide to make an exception, but it’s usually not what happens when a forum account is deleted from any forum. As per the details from inSided, your personal info can be wiped easily though which is compliant with GDPR.

 

Account deletion is permanent!

 

Once Tim initiates the Erase User action against your account, he will NOT be able to stop the process. Your account will be disabled and locked out immediately, while the system will begin to remove your account information in the background. This may take up to 30 days to fully complete - but up to 180 days to purge the final traces from the system. Your posts will remain up, but they’ll be attributed to the Anonymous user. You’ll be welcome to sign up again under a new username, but you’ll never be able to claim your existing content in the future.

 

If you’re absolutely sure that this is what you’d like to do, then Tim will be happy to sort that out. I recommend thinking about it for a day or two first though, just to make sure you’re absolutely certain before sending a request.

 

Thanks for being with us. We hope to see you again someday.

View original
Abby_OVO
1 person likes this
  • Abby_OVO
    Abby_OVO

28 replies

A
  • Anonymous
  • 0 replies
  • December 18, 2017

Updated on 20/07/21 by Jess_OVO

 

Sorry to hear you’re flying the nest but not to worry, we can delete your account which will anonymize all your previous posts and likes. 

If you’re sure you want to go, comment below or send a PM to @Jess_OVO or @Tim_OVO  and we’ll remove your account.

 

Au revoir. :raising_hand:

 

A
  • Anonymous
  • 0 replies
  • February 20, 2019
I too want to be removed from this forum
Tim_OVO
Community Manager
  • Tim_OVO
  • Community Manager
  • 1864 replies
  • February 25, 2019
Anonymous wrote:
I too want to be removed from this forum


Done, you won't get a notification about this, but this is a demonstration to anyone else - the user account is now 'Anonymous' 👋
Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
A
  • Anonymous
  • 0 replies
  • March 6, 2019
I want to have all of my posts erased from this forum and I want to leave?
Darran_OVO
Retired Moderator
  • Darran_OVO
  • Retired Moderator
  • 70 replies
  • March 6, 2019
jonathanfgrant wrote:
I want to have all of my posts erased from this forum and I want to leave?


Erased, as per Tim's post, this will now show as anonymous.

Darran
Did a reply solve your question? Then mark it as the correct answer!
C
New Member*
  • Crabbit
  • New Member*
  • 1 reply
  • November 2, 2019

How do I remove myself from this Forum account?

PeterR1947
Carbon Catcher***
Forum|alt.badge.img+2
  • PeterR1947Carbon Catcher***
  • Carbon Catcher***
  • 100 replies
  • November 4, 2019

Maybe @Tim_OVO  can help with this

Darran_OVO
Retired Moderator
  • Darran_OVO
  • Retired Moderator
  • 70 replies
  • November 4, 2019

Hey @Crabbit I saw you only just signed up.  I’d need to delete your account for you if you don’t wish to part of the community?  

 

If you don’t want to be a member and simply read the comments and news updates etc, you can do so without an account.  

 

Let me know. 

 

Darran 

Did a reply solve your question? Then mark it as the correct answer!
Amy_OVO
1 person likes this
  • Amy_OVO
    Amy_OVO
A
  • Anonymous
  • 0 replies
  • December 3, 2019

I no longer want to be involved

A
  • Anonymous
  • 0 replies
  • January 2, 2020

I'd like to be removed from the forum too if anyone's still reading this please! 

Tim_OVO
Community Manager
  • Tim_OVO
  • Community Manager
  • 1864 replies
  • January 7, 2020
Anonymous wrote:

I'd like to be removed from the forum too if anyone's still reading this please! 

 

Done - farewell and take care out there! 

 

 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Amy_OVO
1 person likes this
  • Amy_OVO
    Amy_OVO
A
  • Anonymous
  • 0 replies
  • February 1, 2020

Please delete my forum account.

Eva_OVO
OVO Staff
  • Eva_OVO
  • OVO Staff
  • 95 replies
  • February 3, 2020
null wrote:

Please delete my forum account.

 

All sorted, it’s sad to see you go!

My friend told me how electricity is measured and I was like Watt!
A
  • Anonymous
  • 0 replies
  • May 22, 2020

Please delete my forum account. Thanks!

Transparent
Carbon Catcher***
Forum|alt.badge.img+2
  • TransparentCarbon Catcher***
  • Carbon Catcher***
  • 982 replies
  • May 22, 2020

Erm, Moderators? @Bradley_OVO ?

What happens to a Member’s posts if you delete the account?

@SilverTree contributed to earlier discussions about the SSR which we need to retain. Otherwise the discussion flow won’t work!

Save energy... recycle electrons!
Bradley_OVO
Community Manager
  • Bradley_OVO
  • Community Manager
  • 74 replies
  • May 22, 2020

Posted on 22 May 2020, 11:31

Please delete my forum account. Thanks!

 

All done!

 

@Transparent , all previous comments and topics created by deleted users should still be visible, but instead, will show under the username of ‘Anonymous’.

Luckily, this shouldn't effect any previous threads or topics where useful and interesting information is being discussed and shared.

 

Thanks,

I'm not lazy, I'm just in energy saving mode!
A
  • Anonymous
  • 0 replies
  • June 9, 2020

Please delete my forum account.

Transparent
Carbon Catcher***
Forum|alt.badge.img+2
  • TransparentCarbon Catcher***
  • Carbon Catcher***
  • 982 replies
  • June 9, 2020

I’ll just tag a Moderator for you @Icklefitz - hello @Amy_OVO !!!!  :hugging:

Save energy... recycle electrons!
Ed_OVO
Retired Moderator
  • Ed_OVO
  • Retired Moderator
  • 34 replies
  • June 10, 2020
null wrote:

Please delete my forum account.

Done!

 

Thanks @Transparent for flagging this one!

I'm shocking at energy puns...
Tim_OVO
1 person likes this
  • Tim_OVO
    Tim_OVO
Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Blastoise186Plan Zero Hero
  • Plan Zero Hero
  • 7892 replies
  • Answer
  • August 31, 2021

Updated on 20/04/22 by Jess_OVO

 

Hi,

 

You don’t need to be an OVO Member to use the OVO Forum and you’re welcome to keep your forum account for future use. But if you wish, you can have it deleted. Please contact forum@ovoenergy.com from your registered forum email address and ask for your forum account to be erased. It will be handled from there as soon as possible. I’m afraid your posts probably won’t be deleted as it would be detrimental to the community if that happened. Tim might decide to make an exception, but it’s usually not what happens when a forum account is deleted from any forum. As per the details from inSided, your personal info can be wiped easily though which is compliant with GDPR.

 

Account deletion is permanent!

 

Once Tim initiates the Erase User action against your account, he will NOT be able to stop the process. Your account will be disabled and locked out immediately, while the system will begin to remove your account information in the background. This may take up to 30 days to fully complete - but up to 180 days to purge the final traces from the system. Your posts will remain up, but they’ll be attributed to the Anonymous user. You’ll be welcome to sign up again under a new username, but you’ll never be able to claim your existing content in the future.

 

If you’re absolutely sure that this is what you’d like to do, then Tim will be happy to sort that out. I recommend thinking about it for a day or two first though, just to make sure you’re absolutely certain before sending a request.

 

Thanks for being with us. We hope to see you again someday.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Tim_OVO
A
2 people like this
  • Tim_OVO
    Tim_OVO
  • A
    Ajk
A
  • Anonymous
  • 0 replies
  • December 20, 2022

Please remove me from the power move forum. The comments about using more electricity to get the £20 is doing my head in

Blastoise186
Plan Zero Hero
Forum|alt.badge.img+1
  • Blastoise186Plan Zero Hero
  • Plan Zero Hero
  • 7892 replies
  • December 20, 2022

Hey @Len Holbeche ,

If you wish to leave just the Power Move Trial group but keep your forum account, you can do that yourself. Use the button in the screenshot below to do so. You can request access again at anytime.

If you want your entire forum account deleted, @Tim_OVO can do that for you, but he’d need your explicit consent to do so.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
A
  • Anonymous
  • 0 replies
  • February 19, 2023

If possible, please delete all my posts and cancel my forum account. ASAP.

Hope things are easier in the future for both customers and forum moderators/volunteer helpers.

Tim_OVO
Community Manager
  • Tim_OVO
  • Community Manager
  • 1864 replies
  • February 20, 2023

Hi @JGANLEY I’ve seen your private message requesting this and have replied to offer the options available. 

 

For anyone else’s reference, we’re easily able to anonymize a forum profile, removing all details from the profile including the name and picture, email address and profile details. This ensures the profile is shut down without the topics where that person has participated in being filled with holes from comments being removed. 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Jeffus
1 person likes this
  • Jeffus
    Jeffus
Jeffus
Plan Zero Hero
Forum|alt.badge.img+2
  • JeffusPlan Zero Hero
  • Plan Zero Hero
  • 2553 replies
  • February 20, 2023
JGANLEY wrote:

If possible, please delete all my posts and cancel my forum account. ASAP.

Hope things are easier in the future for both customers and forum moderators/volunteer helpers.

Hope all goes well @JGANLEY 

Reply


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