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Power Move Plus- When do we get the results after an event?


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  • Carbon Cutter*****
  • 54 replies

How long does it take OVO to tell you the result of one of these events ?  

Best answer by Blastoise186

No. On average, you’ll hear back within 48 hours regardless of whether you won or not.

You will NOT hear anything however, if you didn’t sign up at all, or signed up too late.

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Carbon Cutter*****
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  • Carbon Cutter*****
  • 26 replies
  • December 15, 2023

Think i usually get an email 3 days later. Be nice if there was something in the ovo account to tell you though 


  • Carbon Cutter****
  • 71 replies
  • December 15, 2023

I think it is only a couple of days. if you have achieved the upcoming op in event. they let you know. if you was successful or not.


  • Carbon Cutter*****
  • 72 replies
  • December 15, 2023

Hi @DuncanL I just received my Power Move Plus Update (result) today for the event on Tues 12th.

 


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 15, 2023

I took part yesterday and was just wondering if it was worthwhile doing today’s event but have had nothing from OVO about yesterday - from replies, it doesn't look as if I will for a few days yet.


  • Carbon Cutter****
  • 71 replies
  • December 15, 2023

It might be worth it. up to you if you op into day or not.


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 15, 2023

Nothing to lose, I don’t suppose. Looking at yesterday’s usage breakdown on App, I probably saved more than 1 kWh.


  • Carbon Cutter****
  • 71 replies
  • December 15, 2023

Well l have opted in for todays one. so let’s hope l achieve target but if l don’t can’t be helped. not using big appliances at all at moment.


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 20, 2023

If you hear nothing about a Power Move event from OVO does that mean you haven’t reach target ?  OVO confirmed a couple of days ago that I was successful in gaining credit last Thursday (14 th) but have still heard nothing about the following day’s event.


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • 7965 replies
  • Answer
  • December 20, 2023

No. On average, you’ll hear back within 48 hours regardless of whether you won or not.

You will NOT hear anything however, if you didn’t sign up at all, or signed up too late.


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 20, 2023

I definitely signed into it and got confirmation altho’ I did sign in very near the time limit. I got notification of Thursday’s success on Monday but nothing yet for Friday.  The target was much lower for Friday so I wouldn’t have gained much anyway.


Blastoise186
Plan Zero Hero
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  • Plan Zero Hero
  • 7965 replies
  • December 20, 2023

I suspect you might have been a bit too late in that case I’m afraid. It’s best to opt-in as early as possible to make sure you’re definitely in.


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 20, 2023

I’m sure I got a confirmatory message after I clicked the button to opt in but I have been sure of lots of things in life and been proved wrong !  we’ll see what happens tonight.


  • Carbon Cutter****
  • 71 replies
  • December 20, 2023

Well l did yesterday opt in don’t know if l achieved that or not. have to see if l was successful. l do usually opt in for the hour ones. find them easy then trying to cut down through the week.


Emmanuelle_OVO
Community Manager
  • Community Manager
  • 2562 replies
  • December 21, 2023

Hey @DuncanL did you get your email update yet?


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 21, 2023

No, but I think I might have been too late in joining.  I have since noticed that if you click on the opt-in button you always get a message saying “Congratulations You Are In” (I can't remember the exact wording) even if you are way too late.  Perhaps OVO should ask their IT people if the button on the e-mail can tell you that you are too late if you have missed the time.


  • Carbon Cutter****
  • 71 replies
  • December 21, 2023

There might be one coming up you never know. maybe tomorrow who knows. just wait and see. l usually opt in if it is convenient.


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 22, 2023

There is nothing to lose by taking part but there have been a couple of events recently when the notice given was only two or three hours and that’s not counting the time lost before you actually notice the email and read it.


  • Carbon Cutter****
  • 71 replies
  • December 22, 2023

Sometimes l don’t always look at emails then and there come in from work and might have missed one. because their was a little while ago that their was an opt in. and l was working so couldn’t do that one.


Jeffus
Plan Zero Hero
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  • Plan Zero Hero
  • 2561 replies
  • December 22, 2023
JNeve wrote:

Sometimes l don’t always look at emails then and there come in from work and might have missed one. because their was a little while ago that their was an opt in. and l was working so couldn’t do that one.

If you are interested you can sign up directly with the Nation Grid ESO for alerts. Then you will know at exactly the same time as suppliers and even before OVO have submitted their bids.

https://www.nationalgrideso.com/industry-information/balancing-services/demand-flexibility-service-dfs#Data-Portal


  • Carbon Cutter*
  • 2 replies
  • December 22, 2023

Hi. I also signed up for Fri 15th and have heard nothing back buy I have heard back about Tues 19th.

 It's a bit of a coincidence so I wonder if they haven't sent out the emails about Friday 15th.

Has anyone else who subscribed to that one heard back?


  • Carbon Catcher*
  • 64 replies
  • December 22, 2023

Snap, i have had 19th results today but still not got 15th results and i opted in straight away and confirmed i was in.

 


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  • Author
  • Carbon Cutter*****
  • 54 replies
  • December 28, 2023

I still haven’t heard anything about 15th but I did figure out why I haven't heard about 19th - I saw the e-mail very late, didn’t read it properly, assumed it was for the next day and then participated on the 20th !!!   


  • Carbon Cutter*****
  • 128 replies
  • January 10, 2024

Are we likely to get any Power move Plus energy savings events this month.


  • Carbon Cutter****
  • 71 replies
  • January 10, 2024

Well you never know. We might do just have to wait and see.


  • Carbon Cutter****
  • 71 replies
  • January 10, 2024

I just got email to say l hit my target for 15th of December for the hour opt in. well that is something not much 57 p better than nothing. they did say don’t forget to look out for the next one.


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