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Why is my online account balance dropping every day?

  • August 28, 2022
  • 28 replies
  • 619 views

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28 replies

  • Newcomer
  • March 12, 2023

hi no meter readings at all i think i will get in touch with ofgem 


  • Newcomer
  • March 12, 2023

hi just found old readings sorry 


juliamc
Rank 20
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  • Rank 20
  • March 13, 2023

Ok. So bills around the date the meter was changed should have those meter readings on them. This should confirm that you are being charged for the correct amount you have used. You shouldn’t see any estimates on any bills since then.