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Best answer by STEMBOB

Hi ​@STEMBOB ,

From what Indra has told me previously, this is probably going to require some diagnostics on their end. Could you give them a shout?

https://www.indra.co.uk/support/

Figured it out ...just turned my car OFF without anything plugged in etc..left it for 30 minutes and tried again.

3 replies

Blastoise186
Super User
Blastoise186Super User
Super User
September 21, 2025

Hi ​@STEMBOB ,

From what Indra has told me previously, this is probably going to require some diagnostics on their end. Could you give them a shout?

https://www.indra.co.uk/support/

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STEMBOBAuthorSolved
Rank 1
September 21, 2025

Hi ​@STEMBOB ,

From what Indra has told me previously, this is probably going to require some diagnostics on their end. Could you give them a shout?

https://www.indra.co.uk/support/

Figured it out ...just turned my car OFF without anything plugged in etc..left it for 30 minutes and tried again.

    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    September 22, 2025

    Hey ​@STEMBOB,

     

    It's great to hear that you were able to resolve the issues. You're right; if you turn off the car and leave it unplugged for 30 minutes, that will give the system enough time to reset and prepare for the next charging session.

     

    Happy driving! 

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