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October 4, 2022
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Why have Standing Charges also increased so much with the Energy Crisis?

  • October 4, 2022
  • 83 replies
  • 3679 views

Ovo increased their electricity standing charge massively in April. I have asked them to itemise what the Standing Charge covers and then justify the increase - they are refusing to do this.

The Standing Charge should relate to the actual cost that Ovo has delivering electricity to your home. Those costs did not substantially increase in April.

Wholesale gas price rises meant that the unit cost of electricity went up but that should not have affected the Standing Charge.

Ovo have just taken the maximum that Ofgem allow the Standing Charge to be decided to charge it.

You can try to avoid unit costs by cutting back on usage, but you cannot avoid the Standing Charge.

Customers need to band together and get them to justify the increase.

Best answer by Jeffus

Updated on 15/01/25 by Abby_OVO

If suppliers charge less for the standing charge than the maximum allowed, they can then charge more for the units supplied.  Such a move would favour lower than average users of energy and penalise larger users.

 

But since energy SUPPLY companies all claim to be losing money at the moment, they will set their charges to maximise income to ensure losses are as small as possible.  Remember 20+ companies went bust last year - is that what you want?

 

I think you are on a loser with this notion.

The wholesale cost of gas increased resulting in the cost of electricity generation increasing, it did not affect the cost of delivering electricity to the home which is what the Standing Charge is supposed to be for.

I expect the unit cost of electricity to rise substantially but not the Standing Charge. I can avoid the unit costs by cutting back on usage but I cannot avoid the Standing Charge.

You have your argument back to front. Raising the Standing Charge penalises small users of electricity who are subsidising larger users through inflated Standing Charges.

 

 

Unfortunately the standing charge has increased for many reasons. 

 

1. The cost of all the failed suppliers apart from Bulb has been loaded on the standing charge and front loaded rather than being spread over a very long time as some energy companies suggested. There will be more of these costs still to come unfortunately and the government could yet decide to load all the costs of Bulb onto standing charges, many billions of pounds.

2. The number of people eligible for the warm home discount has increased. These are funded via the standing charge currently. 

3. Ofgem moved some of the network related costs from the unit rate to standing charges. At the same time network related costs have increased as inflation has risen, both material costs and wages have gone up. We have all seen what has happened to inflation generally. Also we need  upgrade the infrastructure as we move to renewable energy, heat pumps and electric cars, hence again the standing charge is increasing. There have been recent changes where new generation capacity is not required to contribute to the upgrade costs, this again will transfer costs from the unit rate to standing charges. 

These are just some examples, there are others i could give. 

The majority of standing charge has nothing to do with OVO, they are simply passing on costs from others and government schemes. 

Unfortunately there is no good news about the level of standing charge unless the government decide to shift costs to general taxation or to the unit rate which would benefit low energy users. While inflation is high, standing charges will continue to be under pressure unfortunately.

There did use to be tariff with low or no standing charge, but higher unit rates but these have long gone. For a short while there were even tariff with a fixed monthly cost irrespective of how much you used. My mum was on one of these tariff, these tariffs didn't last long for obvious reasons…

Personally i would prefer to see lower standing charges and some of the cost shifted to unit rates to benefit low energy users, but some people would be worse off obviously. 

83 replies

Newcomer
November 4, 2024

Thank you @Jeffus for alleviating some of my anger on this issue…

I've been out of the UK for five years and although I was expecting much higher energy bills the standing charge has been a massive shock to me.

I dug out an old bill from back then.  In 2018 I was with SSE/Swalec and living in the same area as now.  My standing charges were:

2018 Elec 15.66p/day  ~ 2024  61.06p/day  ~ up 300%

2018 Gas  18.26p/day  ~ 2024  30.30p/day  ~ up 66%

My ratio of total unit costs to total standing costs were:

2018 Elec  2 to 1  ~  2024  1 to 1

2018 Gas  2 to 1  ~  2024  1 to 4

Just to reiterate that last figure, currently for every £1 I spend on gas unit costs I spend £4 on gas standing charges. Both 2018 and 2024 figures were taken in October.

Clearly I live alone (and am very energy efficient).  I was very angry at this increase which is effectively a tax on single people.  It also makes a mockery of green initiatives:  What's the point of being frugal when 80% of your gas bill is fixed?  Just throw open your windows and pollute, pollute, pollute.

 

Just to further add a few facts that people can throw at each other 😉 SSE/Swalec also included a costs breakdown on my 2018 bill:

41% Buying the energy (clearly a Unit Cost)

28% Delivering energy to homes (clearly Standing Chg)

12% Govt overheads/schemes (clearly Standing Chg)

8%  Billing, Cust Service, IT (clearly Standing Chg)

5%  VAT 

6%  Profit

If anything, I'd say from the above figures that maybe the standing charge was artificially low back in 2018.

 

I still think it's pretty shocking that standing charges have increased so much given that fixed costs have fallen over the last ten years, since:

- Increasing online management of accounts have allowed companies to slash customer services, and

- Increasing use of Smart meters no longer requires armies of meter readers.

 

 

Newcomer
November 4, 2024

Oops…

The ratios given above are correct, but I think in 2018 I had a gas cooker, whereas now I have an electric cooker... so these ratios are not strictly comparable.

Emmanuelle_OVO
Retired Moderator
Retired Moderator
November 5, 2024

Hey @hypatia 

 

I can understand your shock, standing charges & unit rates have increased significantly. 

 

I can see that Peter E has already given a really helpful explanation here. Just wanted to add this topic which has some really helpful explanations & a healthy debate:

 

 

Renewable Energy? Big Fan.
Firedog
Super User
Super User
December 12, 2024

Just FYI, published this morning:

Standing charges: update on our review | Ofgem

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 1
February 24, 2025

what are ‘standing charges’ ?

Emmanuelle_OVO
Retired Moderator
Retired Moderator
February 25, 2025

Hey ​@Rowdy 

I have taken the below from the OFGEM website:
 

Things you need to know

 

The energy price cap does not set a limit on the unit rate or standing charge a supplier can charge you, but it does set a limit on overall amount you will pay. For example, you could be on a tariff that has a higher unit rate but a lower standing charge.

The standing charges are the maximum costs a supplier can charge a customer who has not used any energy. Suppliers can also charge less than the limit for either standing charge or unit rate.
 

Electricity and gas standing charges

 

The standing charge is a cost that is included in each electricity and gas bill. It is a cost set by your supplier. Your supplier will charge you this cost each day even if you do not use any energy on that day.

The charge covers the cost to maintain the energy supply network, take meter readings, and support some government social and environmental schemes. Read about other costs included in your energy bills and understanding your electricity and gas bill.


The following topics might be helpful to you:
 

 

 

Renewable Energy? Big Fan.
Rank 1
February 25, 2025

No energy supply company owns any of the infrastructure that is mentioned so why are they all charging for the use and upkeep of it when it is owned by others? They do not produce anything let alone energy! They are, in effect, acting as unlicensed credit brokers!

Peter E
Super User
Super User
February 25, 2025

The standing charge is collected by the energy companies on behalf of entities who do own the infrastructure and is passed on to them. They are required by Ofgem to do that in order to be able to operate as an energy supplier.

 

If you are interested in knowing more details there are plenty of answers on the internet simply by asking the question there.

 

You could also ask the question of ChatGPT either on a web page or as an app on your phone. It is a very useful resource for questions of this type.

 

I hope this conversation is not going to turn into something disrespectful towards the people who have given their time to reply to you.

 

Peter

 

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
Blastoise186
Super User
Super User
February 25, 2025

No energy supply company owns any of the infrastructure that is mentioned so why are they all charging for the use and upkeep of it when it is owned by others? They do not produce anything let alone energy! They are, in effect, acting as unlicensed credit brokers!

Ok… So lets fact check/verify a few things here. In addition to being Licensed and Regulated by Ofgem (otherwise they can’t supply or sell energy to anyone at all), OVO is, in fact, authorised and regulated by the Financial Conduct Authority, for which you can verify yourself via this tool: https://www.fca.org.uk/consumers/fca-firm-checker . It is always a good idea to check your claims before posting, just to make sure you’re on the right track.

But for convenience, here’s what I saw when I did the checks today (25/02/2025):

OVO Energy Ltd - Company Number 06890795, FCA Firm Reference Number 822754

FCA Status: Authorised Representative (ACTIVE)

OVO (S) Gas Ltd - Company Number 02716495, Firm Reference Number 957641

FCA Status: Authorised (ACTIVE), Authorised Activities: Credit Broker

I have edited the screenshot purely to remove certain details that might otherwise result in the wrong inboxes getting spammed with support requests (OVO Support is always the best place for those!).

You could arguably also consider OVO - and all the other Energy Suppliers on the market - to be a sort of “Reseller”, so to speak. But they’re no more a “Reseller” than Tesco, Asda, Morrisons, Co-Op, M&S, Aldi, Lidl, Iceland, Farmfoods, Sainsbury’s, Ocado, Waitrose, Argos, Amazon, GAME, Blacks, Homebase, B&Q… Or basically any other retailer of basically any kind of goods you could possibly think of. They all buy stuff in from upstream sources that produce them - or in some cases there’s multiple links in the chain between the original source and the retailer - and then sell it on to you. But I never really see anyone complaining about that so I personally don’t really see a problem with OVO being a reseller too, albeit just a different kind of product or service from what the supermarkets offer (who also pass on a slice of your money to their upstream sources so that they too cover their costs).

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Rank 1
February 25, 2025

OK I accept all that. So where is your copy of the credit agreement? Have you got it or actually seen it?.