Skip to main content
Rank 2
October 4, 2022
Solved

Why have Standing Charges also increased so much with the Energy Crisis?

  • October 4, 2022
  • 83 replies
  • 3679 views

Ovo increased their electricity standing charge massively in April. I have asked them to itemise what the Standing Charge covers and then justify the increase - they are refusing to do this.

The Standing Charge should relate to the actual cost that Ovo has delivering electricity to your home. Those costs did not substantially increase in April.

Wholesale gas price rises meant that the unit cost of electricity went up but that should not have affected the Standing Charge.

Ovo have just taken the maximum that Ofgem allow the Standing Charge to be decided to charge it.

You can try to avoid unit costs by cutting back on usage, but you cannot avoid the Standing Charge.

Customers need to band together and get them to justify the increase.

Best answer by Jeffus

Updated on 15/01/25 by Abby_OVO

If suppliers charge less for the standing charge than the maximum allowed, they can then charge more for the units supplied.  Such a move would favour lower than average users of energy and penalise larger users.

 

But since energy SUPPLY companies all claim to be losing money at the moment, they will set their charges to maximise income to ensure losses are as small as possible.  Remember 20+ companies went bust last year - is that what you want?

 

I think you are on a loser with this notion.

The wholesale cost of gas increased resulting in the cost of electricity generation increasing, it did not affect the cost of delivering electricity to the home which is what the Standing Charge is supposed to be for.

I expect the unit cost of electricity to rise substantially but not the Standing Charge. I can avoid the unit costs by cutting back on usage but I cannot avoid the Standing Charge.

You have your argument back to front. Raising the Standing Charge penalises small users of electricity who are subsidising larger users through inflated Standing Charges.

 

 

Unfortunately the standing charge has increased for many reasons. 

 

1. The cost of all the failed suppliers apart from Bulb has been loaded on the standing charge and front loaded rather than being spread over a very long time as some energy companies suggested. There will be more of these costs still to come unfortunately and the government could yet decide to load all the costs of Bulb onto standing charges, many billions of pounds.

2. The number of people eligible for the warm home discount has increased. These are funded via the standing charge currently. 

3. Ofgem moved some of the network related costs from the unit rate to standing charges. At the same time network related costs have increased as inflation has risen, both material costs and wages have gone up. We have all seen what has happened to inflation generally. Also we need  upgrade the infrastructure as we move to renewable energy, heat pumps and electric cars, hence again the standing charge is increasing. There have been recent changes where new generation capacity is not required to contribute to the upgrade costs, this again will transfer costs from the unit rate to standing charges. 

These are just some examples, there are others i could give. 

The majority of standing charge has nothing to do with OVO, they are simply passing on costs from others and government schemes. 

Unfortunately there is no good news about the level of standing charge unless the government decide to shift costs to general taxation or to the unit rate which would benefit low energy users. While inflation is high, standing charges will continue to be under pressure unfortunately.

There did use to be tariff with low or no standing charge, but higher unit rates but these have long gone. For a short while there were even tariff with a fixed monthly cost irrespective of how much you used. My mum was on one of these tariff, these tariffs didn't last long for obvious reasons…

Personally i would prefer to see lower standing charges and some of the cost shifted to unit rates to benefit low energy users, but some people would be worse off obviously. 

83 replies

Blastoise186
Super User
Super User
February 25, 2025

Per the FCA Registration, OVO is a Credit Broker, not a Lender. It merely introduces you to Credit Lenders where appropriate, and it is those Lenders with whom your credit agreement would exist (assuming you accept such offers). This is clearly stated at the bottom of the OVO website homepage at https://ovoenergy.com .

If you have not been given a Credit Agreement, that’s probably because there is no need for one to be in place based on the products and services you’ve currently got. I do note though, that there is relevant stuff available for your perusal at https://www.ovoenergy.com/terms if you’re interested.

If you still think OVO is breaking a rule here (which would probably also mean the entire energy industry is breaking the rules), there are specific places for reporting those matters.

Mind you, if your claims were proven... That’d also open up a massive can of worms regarding broadband, phone, mobile phone, water… And a ton of other utilities and services…

I somehow get the feeling that this has all been figured out over 20 years ago… Because logically speaking, there’s absolutely no possible way it would have otherwise been allowed to go on for this long without somebody in either the Government and/or a Regulator noticing and taking action.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Firedog
Super User
Super User
February 26, 2025

No energy supply company owns any of the infrastructure that is mentioned​​​
​​​​

There are several suppliers who also own and operate part of the network or generate the the energy they sell (think EDF), so this isn’t strictly true. 

When you buy something in a shop, the price you pay doesn’t just cover the cost of the item you buy. It includes, for example, the cost of transporting it to the shop, along with the costs the shopkeeper has to pay, e.g. for rent and fuel and taxes. It also includes amounts for paying his and his staff’s wages. It’s just the same with electricity or gas - there is the cost of what you get, and then the suppliers’ fixed costs, which vary a lot from place to place. That’s why you can buy an item at Poundland (who keep their fixed costs low) for much less than you’d pay for exactly the same item at Waitrose. 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 1
July 24, 2025

My current fixed rate ends 28th August. The fixed rate for another year with OVO seems so much higher than anybody else, plus the standing charge for electricity is 53.84p - the cap is 51.37. I thought companies couldn't charge more than the cap? O really will have to look at moving this year

Newcomer
July 24, 2025

I went with for 1 year fixed rate.  But unlike BG, when the prices went down mine stayed at the higher rate.

I can’t change mine until March ‘26, but definately looking around then.

Rank 1
July 24, 2025

Just did a comparison again and OVO have the highest standing charges!

Blastoise186
Super User
Super User
July 24, 2025

Fixed Rate Tariffs are NOT affected by the Ofgem Price Cap. OVO can charge whatever they want for those because you know what you’re getting yourself into.

Higher Standing Charges often get paired with lower Unit Rates however, you need to do a full comparison.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Firedog
Super User
Super User
July 24, 2025

Comparing fixed-rate plans for my own region, I see that the standing charge increases with the duration of the fix:
  

 

OVO’s commercial wizards clearly expect the Ofgem-dictated standing charge to be 1/3 higher in a year’s time than it is now. There are major increases afoot, e.g. to cover the expansion of the Warm Home Discount scheme to millions more households, and the eye-watering costs of pushing wind-generated electricity from Scotland to SE England. Could it be a good idea to find a two-year fixed-rate plan with standing charges well below that ~60p figure, especially if you’re not in the high-consumption category?

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Emmanuelle_OVO
Retired Moderator
Retired Moderator
July 24, 2025

Fixed Rate Tariffs are NOT affected by the Ofgem Price Cap. OVO can charge whatever they want for those because you know what you’re getting yourself into.

Higher Standing Charges often get paired with lower Unit Rates however, you need to do a full comparison.



Hey ​@Jazz,

Welcome to the OVO Online Community, 

I just wanted to add the following topics that might be helpful:
​​​​

 

Renewable Energy? Big Fan.
Nukecad
Super User
Super User
July 24, 2025

As noted you really need to do a proper comparision that takes your particular usage into acount.

That’s because the proportion of your cost that is usage to the proportion that is Standing Charge changes from household to household.

I do mine on a spreadsheet so all I need to do is input the unit rates and SCs whenever they change. (and the 12 month usage figures each month at the end of my billing period).

This is mine as updated today, I’m sure anyone familiar with spreadsheets can copy it and do the the simple formulae required, (but I’ve added them below anyway).

You may note that my current fix ends next month,
I’m going to go with a new 1 Year Fixed Loyalty and gamble that the expected rise in SCs will have dropped again in 12 months time. (And yes, I should have taken yesterdays prices before they went up today) 
 

 

Formula view:


 

I said, Hey - Watts going on.
Rank 2
July 24, 2025

Yeah ​@Jazz  but to be fair, you don’t just get gas and lekky, billing and a great customer service call centre staff (who are incredibly helpful and efficient) from OVO; look at all the fringe benefits.  An App and Website which will keep you amused for hours; scintillating initiatives like “Power Move”, “Power Flex” and “Beyond”, Offers like competitions with prizes of tickets for events and gigs from Wembley to Glasgow, free solar panels, free EV miles, free heating with a heat pump, boiler cover, free boiler servicing and lots more…  Informative advice on topics like how much juice your lights, fridge, TV, computers and appliances use. Masses of greenwash on Carbon footprint, carbon forecasts, and a “planet friendly index”… Over 200 guides (216- I counted ‘em) on topics as diverse as Fracking, Ground Source Heat Pumps, Pets and First Aid if you’re daft enough to use OVO power to electrocute yesself.  And this, or rather, these Forums (or is that Fora?); dozens of pages with literally hundreds of helpfu,l chatty contributions from people like ​@Blastoise186 ​@Emmanuelle_OVO ​@Abbey , moderators, OVO staffers and Zero Heros..! You’ll never have to go on TikTok, FaxeBook, X, Telegram or the like again.  And before you say; hey, don’t all this cost a stack of cash and add to OVO’s overheads and my standing charges?, think of the wider societal benefits.  If this wondrous array of add-ons didn’t exist, there would be dozens of redundant marketing executives, copywriters, web and App designers, computer installers and others unemployed or or twiddling their thumbs.  Or worse, since as you know, the devil makes work for idle hands, on the streets mugging old ladies.