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Tim_OVO
OVO Staff
Tim_OVO
OVO Forum Legend
May 26, 2023
News

We're opening up Power Move to all eligible OVO customers

  • May 26, 2023
  • 54 replies
  • 1772 views
We're opening up Power Move to all eligible OVO customers

Updated on 14/08/23 by Tim_OVO:

 

We’ve gone public with Power Move

 

Following the success of the Power Move trial that ended in March, we’ve been working on making the concept something that all our eligible OVO customers can take part in.

 

Power Move is currently available to all smart customers.

 

We’re going to keep this OVO Forum group as the home of Power Move questions and discussions. We’ll be removing any posts that relate to the trial specifically, to avoid any confusion. We’ll also do some organising of the remaining posts to help categorise the discussion based on key themes. This will help new Power Move customers find relevant discussions when it becomes available. 

 

If you don’t want to be part of the Power Move OVO Forum group or any of its discussions, you’re able to ‘unsubscribe from group notifications’ or ‘leave the group’, via the buttons on the group homepage. 

    54 replies

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    S
    Newcomer
    Swift92
    Newcomer
    November 5, 2023

    I've recently signed up for power move. The eligibility criteria include 'credit meter'. We have a smart meter that sends readings half hourly but pay by monthly direct debit. What I've read about credit meters sound like prepayment meters. I was allowed to sign up for power move but will my efforts not count if I pay monthly by direct debit rather than on a prepayment basis?

    J
    Newcomer
    john23
    Newcomer
    November 5, 2023

    I have an account that pays by direct debit (fixed amount per month). I just joined in September and the account received a credit. Eventually I will  probably have to reduce the fixed amount I pay.

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    November 5, 2023

    You are eligible. Smart Meters running in Credit Mode with Half-Hourly Readings linked to an account with an active Direct Debit definitely qualify. The same applies to Pay On-Demand accounts, provided the other prerequisites are in place i.e. Smart Meter in Credit Mode with Half-Hourly Readings.

    Unfortunately, Prepayment customers aren’t eligible right now - I think OVO might try to unlock it for them in the future.

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      S
      Newcomer
      Swift92
      Newcomer
      November 5, 2023

      Thank you, John23. That's really helpful.

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