New 'Chameleon' In Home Display (IHD3) - can I view my live gas usage like my electricity?

Cheers Blastoise186 for your prompt reply. 

Paul

Hello there (first post - be gentle!),

I have a Chameleon IHD3. 

It displays a balance for gas or electric on separate screens and you can switch between the 2.

That said, if I leave the electric balance on screen, after a while it will show the gas balance. That's where it stops. It doesn't cycle back to electric - I have to repeat the process of selecting the electric balance to see it... 

My question is: 

Is this by design?

Is there a setting somewhere I'm missing?

Everything appears to be communicating correctly. 

The balances are correct. 

Just seems odd that one balance is given more visibility than the other. 

Am I just having OTT OCD or should it behave differently (I was kind of expecting the utility balance I choose to stay on screen until I change it).

Thanks in advance for any help with the above. 

Appreciated. 

JT. ✌️

Hey ​@Johnny Thunders 

I’ve asked the team about this to double check what you’ve asked about the IHD. Once I hear back from them I’ll pop back here with an update.

We do have a topic which may be helpful in the meantime, I’ve linked to that below:

Let me know if that’s any help while we wait for a response from the team.

Um... My post was a question in its own right and Abby replied to it as such. 

It has now been stealth moved by a mystery mod without the courtesy of a move notification or explanation as to why my query is lumped in at the end of someone else's - extremely poor forum etiquette.

Is this the usual standard for OVO forums? 

​@Johnny Thunders threads on similar subjects do get lumped together on a regular basis, though I can see your particular question is not very close to the subject heading. This is the only forum I’m familiar with so not sure how others behave, but I think it is a good idea to alert the user if their post is moved. You could suggest this formally  as an “Idea”.

Meanwhile my IHD Chameleon 3 does stay on the chosen utility as you were expecting yours to. 

It’s actually quite normal for forums of this type. Not all of them do it, but a fair few do in order to tidy things up as part of routine housekeeping. It’s usually done silently to avoid generating excessive noise, especially with the number of users it entails. Notifying users of this would just create a ton of noise for no real benefit. We get a LOT of questions here and if the Forum Moderators didn’t do this, the Forum would become a nightmare to manage.

There is a setting on a Chameleon IHD that you can change - it’s the preferred home screen setting. Change that one to the one you’re after and it should solve the issue.

The ihd7 has the setting you refer to, not the ihd3 I have. Had you seen the original title of the question, you'd know that. 

Most reasonable forum platforms have a 'notify user' if moved feature (I mod on a forum with now close to 3 million posts active & archived - it's automated and requires no effort or 'noise' whatever that is - I have a notifications section I assume the entire place can't see). This smacks of mod god syndrome and not "housekeeping", but what do I know right? My question is nothing to do with the OP and lumping them together isn't "help" or anything along the lines of the ethos of a discussion forum designed to answer people's questions. The person that replied to me was being helpful and a second onlooker suggests the 2 questions aren't the same, but us little people just have to accept things - God forbid an opinion is had. 

It's all good, I can see how this pans out.

I won't comment further as it's obviously a fruitless task. Apparently, my question is "solved" despite quite clearly it not being. 

✌️

I still think it would be useful to notify someone who has recently posted a question that it has been amalgamated into another topic. Maybe with a time limit of a couple of weeks ? 
In the example of ​@Johnny Thunders question it appears to have been moved to a thread marked “solved” when actually he is awaiting a reply from ​@Abby_OVO 

And add to that: besides not being the same question:

the OP is 7 years old!

This place doesn't appear to have the type of traffic that needs 'housekeeping' of this nature - especially when done in a stealthy manner. The question and reply I first received in their own thread is exactly how I'd expect this forum to work. Everything after that fact was probably more down to personal choice by a mystery person rather than any huge necessity to weld 2 posts 7 years apart together. 

Pardon the sarcasm, but why not just merge all 'IHD' topics in to one megathread as they are 'kinda' the same, oh but wait: that won't work out well will it? 

Anyway, learnt my lesson. 

Will find somewhere else. 

In that case, it could be a config issue with your unit. ​Our resident Smart Meter Engineer might be able to figure that one out better than I can, but he’s only active here and doesn’t post elsewhere.

It’s worth remembering that many folks who come here don’t stick around, so notifying them with random emails doesn’t provide much benefit as by the time their threads are merged, they’ve already moved on. I’m not saying it’s a bad idea, just that the use case might not be very strong here.

The solved status applies to the original question - you can still ask your own and get answers regardless. It’s just worth remembering that the answers are for the wider community, rather than just the original poster.