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Rank 2
March 1, 2023
Solved

Kia EV and OVO Charge Anytime - when will this be eligible for direct to vehicle (D2V)?

  • March 1, 2023
  • 83 replies
  • 2972 views

I had a Easee charger fitted as recommended by my electrician last year. I am due to take delivery of my Kia EV shortly. I am also a OVO energy customer.

 

Bizarrely I seem unable to take advantage of the anytime + tariff as i have neither a compatible charger or car. How can this be the case? Has it now come to the point where you choose the car and charger based on an available electricity tariff?! Com on OVO get Kia on board ASAP.

Best answer by Tim_OVO

Updated on 25/02/25 by Abby_OVO

 

There are now two ways you can get Charge Anytime:

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

 

Thanks for the feedback, @philipgh @Tom Salmon. I appreciate this. 

 

From my understanding, adding additional electric vehicles via direct to vehicle, and additional charges, means working with those companies and their technology to unlock Charge Anytime. As a result it’s very difficult to provide insight on time frames. I’m told that OVO are really keen to unlock Charge Anytime with any many partners as possible as fast as possible.

 

 

Have you considered asking Kia?

83 replies

Rank 2
April 9, 2024

Thanks.   Yes.  Looking at their Web site page it looks like I will have to fill in their form at https://www.northernpowergrid.com/sites/default/files/assets/Modification%20of%20existing%20Load%20Application%20Form%20ver2.pdf in order to get a quote from them to upgrade my fuse

 

Paul
Blastoise186
Super User
Super User
April 9, 2024

Yup, that’s the one. Doing it online is the fastest way

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
May 24, 2024

When is the KIA EV9 being added to charge anytime? 

I spoke to your customer service team before switching to OVO last week who confirmed that I would be eligible for charge anytime. I switched, then tried to add Charge Anytime and was told my charger a Hypervolt Home 3 and care werent compatible. Despite being told that they were. Please can you advise on this as I am quite annoyed that I am now paying more for electricity than I was with my previous provider. 

Blastoise186
Super User
Super User
May 24, 2024

Hi @mrmahiho,

The latest info I know is this:

  • Hypervolt Home V3 support is on the way but I can’t give a date yet
  • Kia EV9 doesn’t seem to be on the roadmap right now, but it might in the future
Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
May 24, 2024

Can I ask, why does the EV matter if the charger is compatible? And, ‘on its way but can’t give a date yet’ but yet companies, including Hypervolt are marketing that Ovo Charge anytime is available is very misleading. 

I wonder who puts Ovo roadmaps together as surely the EV car of the year should be on it!

They should also train staff properly as I was completely misadvised which ended up in me switching my energy supply for no reason given I can’t connect to the service. 

Blastoise186
Super User
Super User
May 24, 2024

You only need one or the other to be compatible - not both.

The roadmap for adding new EV’s is not just down to OVO - it’s also determined by the EV manufacturers. Word on the street is that Kia is yet to play ball, which is a major blocker for OVO.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Newcomer
May 24, 2024

Kia are on the sign up page? 
 

thanks for the info. Looks like I should be fine once OVO sort the Hypervolt properly. 

Chris_OVO
Community Manager
Community Manager
May 27, 2024

Hey @mrmahiho,

 

Welcome to the EV community! I updated your profile with a badge to show you’re an EV member 🎉

 

Our list of compatible EV’s and chargers can be found here. Kia are still in the trial phase at the moment but I will reach out to the team to ask if there’s any news on the EV9. I’ll come back to you with an update as soon as I know more!

Renewable energy jokes never get old.
Rank 2
June 3, 2024

Thanks.   Yes.  Looking at their Web site page it looks like I will have to fill in their form at https://www.northernpowergrid.com/sites/default/files/assets/Modification%20of%20existing%20Load%20Application%20Form%20ver2.pdf in order to get a quote from them to upgrade my fuse

 

For information, Northern Powergrid came and did a survey and indicated that in order to have discrimination on a higher 80A cut out fuse they’d also have to replace the old head unit which holds the fuse.  That will get booked in. 

Paul
Chris_OVO
Community Manager
Community Manager
June 4, 2024

Kia are on the sign up page? 
 

thanks for the info. Looks like I should be fine once OVO sort the Hypervolt properly. 

Hey @mrmahiho,

 

To follow up on our previous conversation, I asked the team about the EV9, and they said it's yet to be available. If this changes, they'll update the list of compatible EVs. We've also had a convenient update from another member, @Jesmond, on the Hypervolt situation. They've released a newsletter giving more information on their path to release! I've left it below for you. 😊

 

I hope this helps! 

Renewable energy jokes never get old.