Is the OVO SMETS1 smart meter compatible with other suppliers?

Hi all, I just want to pass on my annoyance at so called " smart meters" . I look after bills for a friend who is 93, I regularly change suppliers to find a cheaper tariff and he's had 2 different meters fitted because the one that was in was not compatible with the new supplier. Now I have recently changed to a new supplier from ovo and the meters are not compatible, so he will have had his meters changed 3 times in just over 3 years.

Is it really too much to ask to fit a meter that all suppliers use? This is taking up too much of my life, whoever come up with the idea of SMART METERS should be ashamed.

Will the smart meter work if I change suppliers?

Here’s the topic you want, @Brian Scott 

Hi - I recently (summer 2019) had a Smart Meter installed by OVO, who assured me it would contine to work if I changed supplier. My contract came to an end and I moved to edf, as Ovo couldn’t match the deal. The smart meter is sending reading to the new supplier. However, the in-house display just says ‘Waiting for current date’. I’ve switched it off and on again, in the time-honoured fashion, but no joy. ANy ideas? Thanks.

Sorry to hear you’ve switched, @wrongsideof40, I’ve popped your post here as there is some handy info above.

If EDF are able to take readings they may need to re-pair the IHD to get it linked to their system, I’d recommend giving them a call.

Hope this helps!

Thanks for this information. It is useful

Can anyone from OVO or the community assist with my problem below..

I have an OVO electricity pre-payment meter, had it for years - zero balance, just never really got around to changing it as I have a rolling top up online so just left the standing order in place, OVO then changed my account to the BOOST side of their business, the problem is I now cant leave BOOST because my meter isn't compatible with anyone else?

My Gas is with SSE (standard pay quarterly account / DD) who have now been bought out by OVO, so I tried to change my Electricity to them only to be told its not compatible with them either but they're the same company??

So.

SSE cant change my electricity supply to them because my meter isn't compatible.

OVO cant change my supply to them even though my agreement was originally with them as my meter is set to pre-payment

and BOOST don’t offer standard pay quarterly / DD 

so here I am trapped paying what ever BOOST would like to charge me with no apparent escape!

can someone please offer any advise on breaking this loop of hell

thanks