Is Ohme no longer going to be compatible with Charge Anytime?

The reason I asked the question is because I done an install and the customer said that ohme was not compatible with ovo, I phoned ohme and they said you would be better speaking to ovo. I phoned and the chap was reluctant to say anything but then he said ohmes are not solar compatible with the ovo setup, if you have an existing ohme and want solar you would need to get a new charger.

I see.

Ohme never had support for Solar with Charge Anytime anyway, so you may have installed the wrong charger regardless if the customer in question has Solar. You need Hypervolt, Indra or Andersen for that - it’s clearly listed on the OVO website and we have always said that on the Forum too.

The ultimate issue is that Ohme is insisting on sticking with their locked down ecosystem while everyone else is embracing Enode - which is how OVO wants to integrate everything because it’s easier.

You can probably make your own deductions based on that alone.

I don’t really know any of the background explained on here. But if OVO are looking to standardise and make integration easier with Enode, then does it follow that other energy suppliers are likely to take the same stance? It would be logical. Unless maybe there are alternatives to Enode. Where emerging technologies exist, the market often goes through a process of consolidation as industry standards develop.

If it moves in that direction, that suggests Ohme will be left isolated unless they get on-board. In the meantime it might impact Ohme’s or OVO’s business whilst other players benefit.

Well, Enode does appear to be rapidly becoming that industry standard as it’s rapidly becoming THE global gateway to integrate all this stuff worldwide. Multiple UK suppliers are already onboard - including OVO - and I’d argue the decent EV Charger players are onboard too. Those who refuse to play nice either don’t deserve your money or are still working on it.

As for Podpoint? Sadly, they’ll never integrate with Charge Anytime for as long as EDF still owns them - it’s that pesky Conflict of Interest and commercial conflict nightmare that prevents it.

Well more luck than judgement, glad I went Hypervolt. Ohme was my initial choice until I read some reviews praising Hypervolt.

Well, based on what we see on the Forum… Hypervolt is a popular choice and seems to be the most reliable Charger out of the ones currently supported. Ohme wasn’t too bad but the lack of Solar support put people off.

The Charge Anytime team themselves have commented that Hypervolt is the easiest one for them on the backend because it just works and integrates very nicely with the system. I also note their support team is amazing as well - they always happily answer my questions like it’s nothing because they recognise that my posts on the Forum benefit them too, such is the power of contact deflection.

As for EVs? Tesla seems to be the easiest one to work with because again, it just works via some voodoo black magic. Just be glad you’re not dealing with Mercedes or Hyundai/Kia… Or Ford for that matter...

We have an updated:
 

From 15 July Ohme chargers will no longer be compatible with Charge Anytime. We’ve recently updated the technology behind Charge Anytime. This is so we can keep making improvements and create new products that reward customers for driving EVs.

It's not been possible to integrate Ohme with this new technology. If you have an Ohme charger you’ll still be able to sign up to Charge Anytime by connecting with an eligible vehicle. We’re constantly looking to open up the eligibility to more EV models so if you don’t see your EV here, keep an eye on our page.

You can see all eligibility details in our Charge Anytime page here.

This “update” doesn’t tell us anything about existing customers and their compatibility moving forward with their Ohme charger, my car is not on the list so how will this affect me? I am in a fixed tariff with exit fees, as are many others, we need clear communication without delay on this.

I think you can read between the lines here - it doesn’t say ‘new customers only’, so it almost certainly means that from the 15th July, there will be no Ohme compatibility for anyone, new or existing customers.

This also tallies with the information Ohme customer services let slip a few days ago.

Lets see what OVO customers services offer those affected (especially those without a compatible vehicle), or if they’ll get a ‘tough luck, our T&Cs say stuff can change’ brush off.

Hence my “we need clear communication without delay”