How to set up your smart charger to use it with Charge Anytime

ChristopherS_OVO

I love to hear that you are taking advantage of Charge Anytime and the Power Move challenge side by side! It’s nice to see when services can link together to benefit you! I would encourage anyone reading to look at @wkeithg’s suggestion above! 

Charging my car makes hitting the power move % much easier - we dont need to do anything else to get a rebate.

Hi @markp1102,

I’m happy to hear that you added it. Thank you for the update! Let us know how things go with your charging and your thoughts! 
We have a whole community of EV users, so take a look around, as there are so many good resources here 😊

Hi there

I am completely new to this EV business, and am trying to link my Ohme home charger to my Ovo account. The Ovo account does have my husband’s email address as contact. Can I set up the Ohme app with my email and still link the two or do I have to use my husband’s email. 

The first time I charged, it showed my charging details. Today, despite the car being plugged in, and, according to My Skoda app, charging, the Ohme app says the charger has not been active for 5 days+.

I would appreciate any tips what needs to doing to charge effectively and as efficiently as possible.

Thanks,

Meike

Hi @Meike ,

That should be fine - as long as both of you are OK with it then it’s perfectly OK with Ohme and OVO too. The only rule there is that both of you would need to be willing to consent to such access, which it sounds like you are. :)

Hi @Meike,

It looks like one of our volunteers @Blastoise186 is on hand to help out! 

I just wanted to add link I think could be useful for you on Ohme’s OVO Charge Anytime guide. They also have contact instructions at the bottom if you run into any issues.

I also added a badge to show others you’re a member of our EV community!

Let us know how you get on. 

this answer is a golden nugget! Thank you.

My passwords for Kaluz and OVO were different, and it made logging in to Kaluza impossible. Why the #### this isn’t made clear in the set up process is beyond me. Maybe now that I have deleted the Anytime Charge app account, and used the same passwords for OVO and Kaluza, I will be able to charge my car at the right price, to the level i want, when I want….

Hello, 

I am seeing conflicting advice and information. 
OVO state on a thread on here that to qualify for credit, you need to enable a scheduled charge. 
 

However, I have multiple people telling me they do not use a schedule at all, they simply plug in and tell the Ohme app they want 80% as quickly as possible and STILL receive the credit. This is because it’s classed as a “smart charge” because they’re using the Ohme app rather than “boost or max” button on the charger unit. 
 

Is this correct - or do I need to set a schedule Ie: plug in at 18:00, tell it I want to add 65% by 06:30 the next morning. 
 

I don’t want to be doing anything wrong when my car arrives next week and want to be getting the credit. 
 

please can anyone clarify? 

One of these mentions smart charge (which I’ve been told you can do without a schedule) and the other says only scheduled charges will receive credit. 
 

Howdy @Pilkington98 !

Sure thing, I can help with that.

I strongly recommend you set up Schedules to guarantee that Charge Anytime kicks in and applies the 7p/kWh rate. Any charging that is NOT scheduled runs the risk of being charged at full rate.

Hope that helps!

Hey @Pilkington98,

We’ve got some really useful information about this on our Charge Anytime FAQ page. 

“In order to bring you the 7p a kWh rate, the Charge Anytime app will only let your car charge during the cheapest and greenest times. This often means that your charging will start sometime after you plug in. You’ll always receive a notification informing you of the scheduled start time. If your plans change, and you need your vehicle to start charging immediately, you can press the Charge Now button in the app. But you'll be charged your standard home electricity rate for this function.”

We also have a dedicated Charge Anytime team you can speak with on 0330 175 9678 (Option 1 new customers/option 2 existing customers) or chargeanytime@ovo.com.

Let us know if you have any more questions. You must be excited to get your new EV and start your journey!