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Best answer by Abby_OVO

Updated on 20/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

Hey @Ria 

 

Regarding yesterday's power move down, the email never provided the base figure for the hour. How do we calculate this?

 

Sorry for any confusion. I did double check this with the team in regards to what the baseline is with these events. 

 

In summary, the baseline is the typical usage for that time period based on your consumption for the last 10 working days.

 

In the terms, section 3.4, explains how we calculate a baseline, and customers should be able to follow the directions if they wanted to understand their personal baseline better.

I hope this helps.

36 replies

Chris_OVO
Community Manager
Community Manager
December 5, 2024

Morning ​@Firedog

 

I’ve spoken with Ash this morning he’s taken the questions away to the team and i’ll update the thread with a response when we have one 😊

 

If you have any follow up questions or thoughts let me know and I can forward them on. 

Renewable energy jokes never get old.
Chris_OVO
Community Manager
Community Manager
December 6, 2024

Morning ​@Firedog,

 

Ash came back with an update:

"It's option 4. We look in the previous 60 days for the 10 most recent non-event days (for working days).

We use the P376 baseline methodology which is what was used for Demand Flexibility Service. You can find the NESO methodology documentation here (appendix 5, pages 38-39) - https://www.neso.energy/document/286981/download"

 

I hope this helps and if you have any questions reach out and i’ll find the answers! 

Renewable energy jokes never get old.
Firedog
Super User
Super User
December 6, 2024

We use the P376 baseline methodology ...
 

That’s great, thanks (and to Ashley)!

For anyone interested, so we have an answer to mark, these ares the relevant passages (very lightly edited):
  

  • For Working days (Monday – Friday)
    The baseline is calculated using data from the 10 most recent eligible days.
      
  • For Non-working days (Saturday, Sunday and bank holidays) the baseline is calculated using 4 most recent eligible days.
    From the 4 most recent days the mean average of the 2 median days will be taken.
      
  • Days will not be eligible if they have been days where DFS has been used.
      
  • The selection of eligible days is taken from the time D-60 to D-1 [i.e. the last 60 days].
      
  • The baseline is found by adding together all the days’ actual usage in the period then dividing by the number of days.


If anyone can work out what the mean average of the 2 median days means, I’d be delighted to hear! My own guess is that, for example, if the last four eligible days were Saturday1, Sunday, Bank Holiday Monday and Saturday2, the baseline would be the average of usage on the Sunday and the Monday, being the two days in the middle.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 9
December 6, 2024

The median is the middle value of a set of data.  Here I think it just probably means that you take the two middle days of the 4 and then work out the mean (what is usually understood by the average) of these two days.

I think !

 

Firedog
Super User
Super User
December 8, 2024

I was cogitating over this last night, and it’s possible we’re both wrong. The usual reason for using the median of a set of values instead of the mean is to minimize the undue influence of outliers. When there are only four values involved, this influence on the mean could be very misleading. It would make sense, therefore, to take the median to find a ‘reasonable’ baseline. IOW, put the four values in order, then take the mean of the middle two. This would avoid, for example, a profligate family Sunday skewing the picture of ‘normal’ usage.

Here’s an example if anyone’s interested …
  

Which gives a truer picture of ‘normal; usage?

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 9
December 8, 2024

I follow what you’re saying and it probably makes more sense.

Rank 6
December 10, 2024

Hey ​@Firedog   - just want to say thanks for ‘translating’ all the info and explain how PMF baseline is actually  calculated.  (I still have to read what you’ve put at least twice (lol) but then I do get it!)  Brilliantly explained and worked through - thank you for taking the time to do it. 

Rank 9
July 25, 2025

My understanding of Power Move Flex base usage is that it looks at your average usage for specific time periods during the last 10 weekdays for weekday events.  In last winter’s trial, the days when there had been a previous PMF event were ignored in calculating the base usage.

For the last ten weekdays, I have had 2 days when I had “free hours” events and the 8 other days had PMF events.  If the frequency of PMF events continues, does this mean that my base usage will carry on being determined by the same 2 weeks at the start of July - neither of which, due to holidays, visitors, weather, were very typical ?

Rank 2
July 25, 2025

Well l am not sure some of the events l won’t be able to do as from Sunday back to work. and they say l have free time to use my electric but won’t be here so how does that help they say l can use it on Sunday l am not going to be here.

Emmanuelle_OVO
Retired Moderator
Retired Moderator
August 8, 2025

Hey ​@DuncanL,


Power Up and Power Down Events
 

3.2 Power Up and Power Down events are decided by the ESO rather than by OVO. We’ll let you know by email up to 48 hours before an event is due to take place. As the events are controlled by ESO we’re unable to confirm the number of events or the reward value of these events in advance. Please note that you’re automatically entered into every event as deemed appropriate by OVO and ESO, but you have a choice to not take part in it.  

3.3 If you successfully move your electricity use above or below your normal usage, as measured by our baseline methodology [see 3.4], as part of a Power Up or Power Down event then you may be rewarded with credit to your bill. Please see Section 5 for more details.

3.4 For Power Down and Power Up events, we calculate your baseline using ESO’s methodology:

For working days (Mon - Fri excluding bank holidays) – your baseline is calculated using the half hourly electricity usage data taken from your smart meter over the last 10 working days before an event. You’ll need to have at least 5 working days worth of data for a target to be calculated.

For non-working days (Saturday, Sunday & bank holidays) – your baseline is calculated using the half hourly electricity usage data taken from your smart meter over the last 4 non-working days. You’ll need to have at least 4 non-working days worth of data for a target to be calculated.
 

Want to find out more? You can head to our website for more information on Power Move Flex.
 

Is your question not covered in the FAQs? Post it below and we’ll get you an answer. 

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