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Best answer by Abby_OVO

Updated on 20/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

Hey @Ria 

 

Regarding yesterday's power move down, the email never provided the base figure for the hour. How do we calculate this?

 

Sorry for any confusion. I did double check this with the team in regards to what the baseline is with these events. 

 

In summary, the baseline is the typical usage for that time period based on your consumption for the last 10 working days.

 

In the terms, section 3.4, explains how we calculate a baseline, and customers should be able to follow the directions if they wanted to understand their personal baseline better.

I hope this helps.

36 replies

Abby_OVO
Community Manager
Abby_OVOSolved
Community Manager
October 10, 2024

Updated on 20/01/26 by Chris_OVO

 

Over the 18 months, Power Move Flex (as part of CrowdFlex) has shifted 864,700 kWh's and paid out over £1.02 million in bill credits.

We've had over 100,000 customers take part over the 3 trials in which Power Move Flex helped match the demand to the power being generated. So homed used cleaner, greener energy.

The trials were aimed at understanding how households can contribute to a greener electricity grid. The learnings we gathered from being part of these trials will be essential for the Electricity System Operator to plan for the future of the electricity grid, and how our customers can play a role in this. Together we've been making energy better for people and the planet. 

 

Our current trials are now closed, and we'd like to thank our users for their participation.

You can find more information Power Move can be found here:

 

Hey @Ria 

 

Regarding yesterday's power move down, the email never provided the base figure for the hour. How do we calculate this?

 

Sorry for any confusion. I did double check this with the team in regards to what the baseline is with these events. 

 

In summary, the baseline is the typical usage for that time period based on your consumption for the last 10 working days.

 

In the terms, section 3.4, explains how we calculate a baseline, and customers should be able to follow the directions if they wanted to understand their personal baseline better.

I hope this helps.

Currently Playing: She's Electric
Rank 2
October 10, 2024

OVO are now messaging about another event tomorrow between “12.00pm and 12.30pm”.  I would have thought that a company of their size would know that there is no such time as 12.00pm or 12.00am - it’s either 12 noon or 12 midnight !

12pm is midday, 12am is midnight. 

Rank 9
October 10, 2024

I don’t think I can be bothered with getting into an argument about this but how can 12am come immediately before 00:01am ?    

juliamc
Rank 20
Rank 20
October 10, 2024

Isn’t it because 12am is on a 12 hour clock and 00:01 is on a 24 hour clock. By rights 12 noon shouldn’t be 12pm (post meridian) it should be 12m 🙃

Rank 9
October 10, 2024

I think it’s because midnight and noon are neither are neither am nor pm, they are as you say just “m” But if you are using 12 hour clock is 12 noon 12m or 0m ??

Best to use 24 hour clock which excludes the need for am or pm.  

Rank 2
October 10, 2024

12am comes immediately before 12:01am. 00:01 is 24 hour format, it doesn’t have “am” and “pm” part. Look at that this way - 12:00 and one second am (12h00m01sec) is after the midnight, therefore 12 midnight falls into “am” time period. We just not mentioning seconds. The same with 12pm. 

Rank 9
October 10, 2024

Noon is midday, the meridiem, so it can’t at the same time be post meridiem or, indeed, ante meridiem.

😴😴😴

Firedog
Super User
Super User
December 4, 2024

According to the Crowdflex terms, the baseline against which consumption shifts are reckoned are AIUI:

  • Weekday events: the average of the previous 10 weekday consumption figures for the same hours.
  • Weekend events: the average of the previous 4 weekend day/bank holiday consumption figures for the same hours.

Today I was invited to take part in a Power Down (PD) event (08:00-09:00). This is exactly the same period as an earlier weekday PD event (21 November), which is one of the 10 working days before today. There was another day with a PD event (29 November), but at a different time.

In these circumstances, there are at least four possibilities:

  1. The fact that an earlier event coincided time-wise is ignored. The baseline average is lower as a result, putting the customer at a disadvantage.
  2. Days in the ten-day period with an event at the same time of day are excluded from the calculation. There will be fewer than 10 baseline days.
  3. Days in the ten-day period with an event at any time of day are excluded from the calculation. There will be fewer than 10 baseline days.
  4. The ten-day period is extended backwards to include ten non-event weekdays.  

I seem to remember reading that event days were excluded from the calculation, but I can’t find the reference now. Nor can I recall whether it was only days with events at the same time of day that were excluded, or any day on which an event took place, or whether days were added to bring the number of included baseline days up to ten. There’s also the question of whether ‘events’ in this case covers both types of event (PD and PU), or only events of the same type. 

This uncertainty makes it difficult to check OVO’s workings.  Could we get some clarity, please? ​@Ashley_OVO ?

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Rank 9
December 4, 2024

Firedog,

In your second bullet point about Weekend Events, did you mean to say weekend day/ bank holiday rather than weekday/bank holiday ?

Firedog
Super User
Super User
December 5, 2024

Of course I did, thanks! The evils of using c&p when you’re in energy-saving mode. I’ve done the edit.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |