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Best answer by Maxalman

Updated on 05/11/25 by Ben_OVO

Sorry Chris but the issue was I have a different password for my OVO account and my charge anytime account.

I was using the wrong password. 

Download the OVO Charge app from the App Store or Google Play.

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T
Newcomer
Trav
Newcomer
November 18, 2025

Hi

Can anyone advice on how to link the ovo charge app to my ovo account. I have tried unsuccessfully to get advice advise using chat function. Then advised to ring Ovo and have been waiting 30 minutes for someone to answer. The advice is to follow the app instructions but assume these only appear when you first load the app and I already had the app before I signed up to the new monthly plan, I even tried deleting the app and reinstalling but that didn’t work.

Ben_OVO
Community Manager
Ben_OVO
Community Manager
November 19, 2025

Morning ​@Trav and welcome to the OVO Forum. I’ve updated your profile to display your EV ownership.

 

If you’re struggling to get through over the phone I’d try emailing at chargeanytime@ovo.com. Do try calling again today though, hopefully you wont have to wait so long to get through (0330 175 9678).

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