Can I get a SMETS2 smart meter installation when I sign up to OVO?

What does the upgrade process look like? And once upgraded can you still use it if you move suppliers?

It's not been fully mapped out yet, @jonlin. More info on this as and when it comes!

The idea behind the SMETS2 meter platform is that all suppliers will be able to communicate with this type of meter, so they'll definitely still work with other suppliers.

Nancy, I think you missed the point. Will the upgrade make the SMETS1 into an industry wide compatible SMETS2 so that switching suppliers will not leave us with a dumb meter.

I'm not willing to book an installation unless I know it will be a SMETS2 or guarantee that an upgrade within 6 months will make it fully SMETS2 compatible. I would like to see the type before I complete the booking.

Just to bear in mind, If we can only offer you a SMETS1 meter currently, our plan is to remotely upgrade all our SMETS1 meters next year. This means they'll all function in exactly the same way as our SMETS2 meters!

Hi @Greytech - as Beth mentioned above, once upgraded, SMETS1 meters will function in the same way as SMETS2 meters, which will include universal communicability with all suppliers. So yes, you can switch suppliers and retain smart functionality no matter who you go to. You won't be left with 'dumb' functionality.

Like many others I just want a SMETS2 from the start. Can somebody let me know at what point in the smart meter booking process I find out if I would get a SMETS2 please. I think the screens are numbered 1, 2, 3, and 4 - I don’t want to go too far and find out I’m going to get older SMETS1. (No answers please about getting a SMETS1 and waiting for over air upgrade - I really don’t want to go down that route - just after understanding where I can understand before pressing the book button 😉). Thanks 🙏🏻

Which Model of Smart Meter will I get if installation booked for January 2019?

I do not wish to have the SMET1 version fitted. If I book and installation date on-line it doesn't state which type will be fitted. I don't want to have to turn the fitter away if they arrive with the wrong version.

....can i have a SMETTS2 meter installed. I authorised switch yesterday and it said 3-4 weeks to effect. Was wondering if i can order meter to coincide as soon as poss to switch date?

I currently have Smets1 meters for both my gas and electricity from SSE, the electricity meter has been fine but the gas meter has given me nothing but problems and stopped sending off data from October 2016 to July 2018, during this time I received estimated bills. What I would like to know is can I change my supplier to OVO and have a Smets2 meter installed? thanks.

No wanting to start a whole new thread on what seems to be a major topic and issue around the whole smart meter debacle that we face.

I have just moved over from BG. Am in a new build property and am fairly sure that I have SMETS2 meters fitted as they have a WAN led on them, which using my comms engineering background and knowledge from internet searching about SMETS2 indicates that it uses the dedicated WAN that has been established for SMETS2 to use, which then gives interoperability between all suppliers.

My question is, will OVO be able to access these meters and so negate me from having to book an engineer to come and fit new smart meters? From what I have read so far, it appears that there is no guarantee that the meters that get fitted will be SMETS2 and I will more than likely get a SMETS1 fitted, so taking a step backwards.

If this is the case, I will be hanging onto what is fitted and accept that I have to submit readings each month until OVO sort their game out and get everything into one sock and can use the meters I have fitted.

EDIT - Have been to Harry's bedroom and can report that I am fitted with a Landis+Gyr E470 electricity meter that feeds into a Trilliant SEAP-2001-V comms module.