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DanScot95
Rank 1
Nov 13, 2026 12:56 PM UTC

Switching in unusual circumstances

I am the account holder for a property in Scotland in which my son lives. OVO supply the electricity and I pay the bills. My son uses another supplier for gas and in order to get his winter fuel allowance he needs to have a duel gas/electric account. I am happy for him to take over the payment for his electricity and he wishes to use his existing supplier for this purpose. Will this cause any complications with the switch? 

1 reply

Blastoise186
Super User
Blastoise186Super User
Super User
Nov 13, 2026 1:14 PM UTC

Hi ​@DanScot95 ,

Generally you should have the same account holder on both sides in order to make a switch work smoothly, but I do have a suggestion.

OVO has the ability to switch the account holder without doing the full moving out/moving in process. If you give Support a call while both of you are present, OVO can do the switcheroo which will make this easier. After he has control of both fuels in his name, he should be able to switch them around freely at his discretion.

Hope that helps!

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OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

OVO (S) Gas Limited is part of OVO Group Ltd