Why is my gas smart meter making a throbbing humming noise?

Forum|Forum|7 years ago
January 20, 2019
12 replies
35875 views

Hi,

we recently reported a noisy gas meter that was making a throb. OVO were fantastic and agreed that although not dangerous it would be very annoying and sent an engineer to fit a new one along with a new smart meter.

For a few days we had blissful silence.... but then yesterday the throbbing returned.

it is now even more regular (albeit not quite as noisy) and driving me insane!

we have had work done and it is now secured to a stud wall and I’m wondering if this is not helping?!

Please tell me this isn’t a normal sound on a meter and that something can be done.... I can’t tune out from the throb throb throbbing....... 😩

Thanks

Best answer by oligun93

Updated on 14/05/26 by Chris_OVO

Some noise from your smart gas meter is considered normal, however if this is particularly loud or a beeping noise, we may need to check whether a meter replacement is required.

If your gas smart meter is making a beeping sound, it's likely that the battery is low and the meter will need replacing free of charge. Reach out to our Support Team to arrange this.

If the noise is a more mechanical or humming sound, this is usually deemed safe, however we need to see if it's coming from the meter itself or the regulator (this is a cone shaped object that sits on top of your gas meter). In order to check this, it'd be great if you could take a video of the meter and email it to the Support Team , they'll be able to investigate the issue and arrange for an engineers visit if needed.

Find out more about what can cause these noises on our full guide to meter faults here.

If you can smell gas in the house or around the meter, then you’ll need to contact the National Gas Emergency Service by calling 105. You can find more about electric and gas emergencies here.

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Show previous replies

Ham

Rank 2

Hey Peter,

Yep, I agree there’s nothing to worry about! We can’t smell gas so not worried about it. Is there someone from OVO we can contact? At my old company, we used to book to send people out to take a look and sort it!