I live in a 3 bed semi and have for the last 15 years. Recently switched to ovo and then had the smart meters installed .
My usage has crept up over the years like everyone's.
Now on OVO with smart meters and nothing has changed in my home my monthly usage/direct debit has gone to £246 a month that's a second mortgage any ideas why my bills have double since i switched to ovo?
Best answer by Nancy_OVO
Updated on 05/05/21 by Jess_OVO
Having a smart meter installed won't directly increase your costs. There are no hidden effects on usage, and your tariff won't change. There are two things that will change after getting a smart meter, though: -
Your bills will no longer be estimated:
If you hadn't provided regular reading previously then your bills may have been under-estimated and therefore appear to increase after a Smart Meter is installed. As a smart meter sends us a reading when we need it you can be sure your bill is spot on and avoid any nasty bill surprises in future.
Your meter will be accurate:
The meter will clock accurately. Old meters (this does depend on how old your previous meter was) can slow down, or even speed up meaning they're not measuring your energy usage correctly. We'd only expect to see this with very old meters. A brand new meter, smart or otherwise, will clock what you're using accurately.
It might be worth considering what else could have caused the increase to your monthly direct debit:-
Plan prices may have changed over time:
Another thing to consider is if you've renewed onto a new plan recently. The unit rates and standing charges will likely have changed from your previous plan. You can check the prices per Kwh and daily standing charge in the ‘Plan’ tab of your online account or OVO app (download for Android or iOS).
Your Direct Debit calculations are not only based on your current usage:
If you notice an increase to your suggested direct debit amount after getting a Smart meter installed it is worth checking out the other factors which are considered when we calculate your recommended direct debit amount. We not only consider your average monthly usage but also the current balance on your account or the length left on your contract, so it may be that you have an outstanding balance to repay or are coming to the end of your contract.
There’s another topic on smart meters and higher than expected readings here.
Want more info on smart meters? See here:
This S2 smart meter guide has all the info on Honeywell, Aclara and Flonidan S2 smart meters.
This S1 smart meter guide has all the info on Secure Liberty 100 and 110 smart SMETS1 smart meters.