Hi
I'm seeing reports of smart meters being prone to significant accuracy issues. What testing has been done on the Ovo ones to ensure their accuracy in a range of conditions?
http://www.theregister.co.uk/2017/03/06/smart_meters_prove_dim/
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Hey Bob,
This seems to be a hot topic at the moment so it’s great that you've posted this in the forum.
To put your mind at ease, all smart meters installed by OVO undergo rigorous testing, and comply with a host of UK and European regulations to ensure they clock readings correctly.
It would be interesting to see if other users have any thoughts on this too, or if you have any further queries, please post them in the comments section below.
Lucy
This seems to be a hot topic at the moment so it’s great that you've posted this in the forum.
To put your mind at ease, all smart meters installed by OVO undergo rigorous testing, and comply with a host of UK and European regulations to ensure they clock readings correctly.
It would be interesting to see if other users have any thoughts on this too, or if you have any further queries, please post them in the comments section below.
Lucy
There's been loads of "smart bashing" in the press over the last couple of years, it seems to get really popular for a bit, die off, then rear its ugly head again. I've seen stories in Actual newspapers claiming that smart meters steal your wifi, emit dangerous radiation, control your children, make you run with scissors, etc etc...
I even saw a Graunaid article with an otherwise respected columnist claiming that OVO smart meters, yes he named OVO specifically, had blown up his gas cooker. Now I'm not a gas engineer, but I'm gonna say that's problee Bunk...
I even saw a Graunaid article with an otherwise respected columnist claiming that OVO smart meters, yes he named OVO specifically, had blown up his gas cooker. Now I'm not a gas engineer, but I'm gonna say that's problee Bunk...
Is there a charge for the use of a smart meter only had ours for just over a month but a usage is seems more than previous suppier
Hi
I hope you don't mind, but I've moved this query to another topic on the same subject. Check out the other comments for advice on this. In case you want me to take a look to see if there is a trend of increased usage since the smart meters were fitted, I'll PM you now to get some account info.
In the meantime, here's a great page which lists other possible causes of higher then expected costs: https://www.ovoenergy.com/ovo-answers/topics/payg/traditional-payg/why-am-i-paying-more-than-i-expected-for-my-energy.html.
Tim
Considering a smart meter installation,two reasons at the moment for not installing one,is the meter accurate if so what is the percentage of accuracy?,is the meter totally interchangeable with other suppliers,if not why not.
Lucy
Hi @coltronex
I had a smart meter fitted two years ago, through OVO. I have been happy with what it has produced in terms of information (a running total of what has been spent on both gas and electric since the start of the policy) and have had no issues in terms of my dorect debit.
In terms of meter interoperability, I do not believe this is possible yet, as each supplier seems to display information differently. For example, my parents have a smart meter with a different supplier and theur display shows how much has been spent that day, whereas my smart meter shows what has been spent since the start of my policy.
I hope this helps
I had a smart meter fitted two years ago, through OVO. I have been happy with what it has produced in terms of information (a running total of what has been spent on both gas and electric since the start of the policy) and have had no issues in terms of my dorect debit.
In terms of meter interoperability, I do not believe this is possible yet, as each supplier seems to display information differently. For example, my parents have a smart meter with a different supplier and theur display shows how much has been spent that day, whereas my smart meter shows what has been spent since the start of my policy.
I hope this helps
​Updated on 27/05/24 by Abby_OVO
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Great question to ask about the accuracy of smart meter in clocking your usage.
We’re keen to reassure members that smart meters are accurate in tracking your energy usage. They’ve been rigorously tested and the smart meter roll-out is being strictly regulated by Ofgem.Â
As Smart meters are able to send us regular meter readings automatically they’ll actually make it easier to spot are changes to your usage pattern. Why not take a look at the great usage data available on your online account when you get a Smart meter installed. Have you checked out our Energy Tracker?Â
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We hope this helps calm any smart meter concerns. Need more info, check out the guides below.
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If you’re keeping an eye on your energy usage with the smart meter In-Home Display and the figures don’t seem right, there’s a chance that the device has incorrect tariff information downloaded, read more about this and how to get it sorted here.
OVO member but not got a smart meter yet? -Â Book today!
Smart Meter not in communication with us? Fill in this Online FormÂ
Interested but not yet an OVO member? -Â Check out our plans!
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