Hi,
I have just had a smart meter and IHD fitted - it’s an IHD3. I can see how to see my live electricity usage (ie electricity now button).
However, is it possible to see how much gas is being used live?
Thanks
Solved
New 'Chameleon' In Home Display (IHD3) - can I view my live gas usage like my electricity?
Best answer by Transparent
Updated on 12/06/24 by Emmanuelle_OVO:
That’s a good question…. to which the answer is “no, unfortunately not!”
The gas Smart Meter has an inbuilt battery with a lifetime expectancy of 10 years. In order to conserve power it keeps the lcd display switched off, and only wakes up the transmitter to your Communications Hub once every 30 minutes.
So your IHD is only able to display gas usage to the last half-hour internal when the data was sent.
Please ask here again if you’d like further clarification.
And have a look at this topic all about smart meters and their installation.
If you can’t view any gas usage data (not just live usage) on your In-Home Display (IHD) this could indicate a communication issue. Check out this topic for more details.
There’s more advice in getting the most out of your In-Home Display in the guides below -
SMETS1 Pipit In Home Display (IHD)
SMETS1 Chameleon In Home Display (IHD)
You can also view your usage data (albeit not live data) on your online account or OVO app (download for Android or iOS)
OVO member but not got a smart meter yet? - Book today!
Interested but not yet an OVO member? - Check out our plans!
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