Skip to main content
Rank 1
December 22, 2018
Solved

My consumer unit keeps tripping, is this connected to the smart meter?

  • December 22, 2018
  • 70 replies
  • 10884 views

After OVO installed a smart meter it kept tripping. I reported this and was informed to re set the trip. This has gone in now for a year, I turn off all electrical appliances at night and it still trips. Surely this is not right?

Best answer by Jan71

Updated on 08/04/25 by Ben_OVO

If you’re off supply for electricity and can’t get it back on via the fuse board then this may indicate a problem with the meter. Our Support Team will be able to diagnose this for you. You can find more information about emergencies, and what to do when off supply on our website here.

 

If your electricity is off, or is cutting out or tripping, and it isn’t a problem with the meter, then you’ll need to contact an electrician, as OVO only have responsibility for the meter itself, and can’t send an engineer out for any appliance issues.

 

 

 

Update as promised.

I eventually contacted ovo and explained the problem. They said it wasn't the smart meter,  after further discussion he went away to check his computer, whatever he did CU tripped immediately. I told him this and also my problem with gas meter not sending readings. After me checking serial number he told me meter was registered incorrectly and he would update it while I was on the line. Whatever he did, the CU tripped again. I told him and said I was having a new metal cased CU fitted, to which he said he would check back with me to see if this solved the problem.

I have now had the new CU for just under 2 weeks, everything is fine (touch wood).

So I can only conclude it must of been interference,  I think ovo should of informed me about the possible problem with the CU before they fitted the smart meters.

If you have a plastic CU case... do not fit a smart meter, unless you want to spend hundreds of pounds on a new metal case CU.

 

70 replies

Transparent
Rank 20
Rank 20
December 21, 2020

Updated on 10/07/24 by Abby_OVO 

 

Smart meters should not interfere with the consumer unit causing your power to trip however there is speculation that certain RCD or RCBO units (particularly if not adequately earthed) may trip if too close to the meter . The best answer below gives more details. 

 

If you are experiencing any issues with a circuit tripping after a smart meter installation we would advise you to contact an electrician to check your consumer unit .

I have a couple of comments:

1: I don’t think we have enough evidence to suggest that all RCBOs with an earth connection can be affected by Electro-Magnetic Interference (EMI) from a Smart Meter. For the sake of non-technical readers, let’s establish that we’re discussing trips which have a test button on them:

trips found in Consumer Units

It might be valid to suggest a hypothesis to the effect of:

There is a possibility that a Smart Meter in close proximity to a Consumer Unit with RCBOs or RCDs could decrease the threshold at which the unit will trip. This issue might be more likely to affect trips with a separate earth connection wire.

That’s still quite a long way from the statement from @JohnatPreston but allows others to find this Topic if they’re struggling with a similar problem.

Even so, I still have a number of misgivings:

a: The total radio-frequency transmission power from a Smart Meter Communications Hub is less than 0.5W. Since this radiates omni-directionally, the proportion of this available to reach an earth wire 600mm away is less than 1-millionth. That doesn’t seem to me enough energy to adversely affect a trip.

b: An earth wire is, by definition, connected to earth! So any radiation received will be clamped by the enormously larger body of matter at the same potential-difference… the planet! So if I wanted to make the earth wire from an RCBO act as an aerial, I’d first have to disconnect it from the earth-block in the consumer unit, and leave it “floating”.

So the incident which @JohnatPreston refers to might be due to an incorrectly-installed earth cable rather than the Smart Meter per se.

c: It’s important to identify the manufacturer of the RCBO which was involved. There is actually quite a bit of difference in the way that these units are constructed internally.

 

2: Covering a Smart Meter in aluminium foil is to be strongly discouraged. Firstly it can block out the radio transmissions required for both the Wide Area Network and the Home Area Network.

Secondly, foil is conductive and no one should be placing metal surfaces around equipment that handles 230v AC!

If the above hypothesis were to be tested, then the correct/safe way to do so would be with an earthed sheet of mesh between the Smart Meter and the Consumer Unit. This acts as a Faraday cage. And if you don’t understand what this is or how to select the correct dimensions for the mesh wires, then you shouldn’t be doing this experiment anyway!

Save energy... recycle electrons!
Newcomer
December 21, 2020

Yep the other RCBOs look just like the Lewden you posted.  I think it’s very probable that the other one is also a Lewden given they were all fitted by the same contractor.

Newcomer
June 1, 2023

I have just moved an MCG C10 RCBO out of an external meter enclosure to make way for a new SMART meter. The existing RCBO was re sited directly below the meter enclosure.

The RCBO controls external lighting and has worked with no issues for years, now all of a sudden following the installation of the SMART meter the customer is complaining about the RCBO tripping during the night. (time unknown).

The installation for the lighting has no faults and checks out correctly.

It is too coincidental that since the installation of the SMART meter that the customer is experiencing problems. 

I have had similar instances where SMART meters have been installed and have conducted a full mA survey of appliances and found nothing un towards and we could only put it down to the SMART meter and the type of RCD. I think on this occasion it was an old style MEM where you push it down to reset it before pushing it back up. 

 

My question is are there any RCBOs out there that are known NOT to be affected by SMART meters? 

 

Newcomer
June 1, 2023

In the end I replaced my consumer unit with a new fusebox brand one and matching rcbos.

Not had any tripping since so I'm 100% sure the smart meter was causing my older ones to trip. 

Blastoise186
Super User
Super User
June 1, 2023

Agreed. The best way to avoid this problem is to replace older units. Those that are extremely old are more likely to be vulnerable to this problem than newer ones.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
BPLightlog
Super User
Super User
June 1, 2023

I have just moved an MCG C10 RCBO out of an external meter enclosure to make way for a new SMART meter. The existing RCBO was re sited directly below the meter enclosure.

The RCBO controls external lighting and has worked with no issues for years, now all of a sudden following the installation of the SMART meter the customer is complaining about the RCBO tripping during the night. (time unknown).

The installation for the lighting has no faults and checks out correctly.

It is too coincidental that since the installation of the SMART meter that the customer is experiencing problems. 

I have had similar instances where SMART meters have been installed and have conducted a full mA survey of appliances and found nothing un towards and we could only put it down to the SMART meter and the type of RCD. I think on this occasion it was an old style MEM where you push it down to reset it before pushing it back up. 

 

My question is are there any RCBOs out there that are known NOT to be affected by SMART meters? 

 

All cases will be different considering individual situations, extraneous signals and enclosures. My DB uses Danson devices all through - the smart meter is 6 inches away and I’ve never had a problem with false switching. On the few that I’ve seen, it has been down to an early trigger (mA) on a trip.

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Jeffus
Rank 20
Rank 20
June 1, 2023

I have just moved an MCG C10 RCBO out of an external meter enclosure to make way for a new SMART meter. The existing RCBO was re sited directly below the meter enclosure.

The RCBO controls external lighting and has worked with no issues for years, now all of a sudden following the installation of the SMART meter the customer is complaining about the RCBO tripping during the night. (time unknown).

The installation for the lighting has no faults and checks out correctly.

It is too coincidental that since the installation of the SMART meter that the customer is experiencing problems. 

I have had similar instances where SMART meters have been installed and have conducted a full mA survey of appliances and found nothing un towards and we could only put it down to the SMART meter and the type of RCD. I think on this occasion it was an old style MEM where you push it down to reset it before pushing it back up. 

 

My question is are there any RCBOs out there that are known NOT to be affected by SMART meters? 

 

Just FYI

I am a bit wary, as @BPLightlog says situations vary, plus it is not always easy to identify accurate info on forum.

Anyway in case it helps, I have seen the over night tripping reported before, with energy supplier engineers saying the tripping is happening when the smart meter transmits data over night. They said they tested it by requesting data from the smart meter during the day. 

So the example you posted isn't unique. 

Newcomer
June 21, 2023

When plugging in any socket, the RCBO is tripping and I can't switch on the fridge as it doesn't happen over night. It happens everytime when I plug in wover, fridge and TV.

 

BPLightlog
Super User
Super User
June 21, 2023

When plugging in any socket, the RCBO is tripping and I can't switch on the fridge as it doesn't happen over night. It happens everytime when I plug in wover, fridge and TV.

 

It’s possible that the RCBO is too sensitive. They are designed to trip on mA leakage currents but sometimes can trip at a lower level than they should. An electrician can test it for that

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Newcomer
November 26, 2024

Since getting a smart meter installed (OVO recommended as we have storage heaters and are on an economy tarriff, which will be affected next year when the RTS signal ceases)  one of the switches on our CU keeps tripping intermittently.  It seems to be the circuit for our kitchen as when it trips all the appliances don’t work.  We had an OVO engineer out yesterday and he moved part of the meter further away from the CU but that hasn’t made any difference.  I apologise for not using correct terminology, I know nothing at all about electricity supply.