Owe my old supplier? But I was PAYG?

I don’t understand why they didn’t just write to me then. Why the cloak and dagger. 

Just SSE via TDX

My thoughts exactly. The process is SUPPOSED to be that you (as the creditor) write directly to the customer/debtor FIRST, BEFORE calling in a DCA. Failure to do breaks the process and could cause the case to collapse.

TDX… Which is actually just Equifax… Hmm...

This brings me back to the previous issue - which “SSE” raised this, since there’s clearly more than one customer facing SSE company that either actively or historically took payments from domestic customers.

Just having it being so generic doesn’t help.

Yes this is the key. Here I checked all correspondence and it never said limited anywhere. It just said SSE Energy Services. 

Not helped by the fact there were effectively two SSE companies with that name. SSE Energy Services and SSE Energy Solutions both had companies on Companies House with very similar names, but very different purposes.

@Blastoise186 I have now written to Raman customer Team , I came across this ad which says all SSE customers have been migrated. But OVO customer team stated that they have only migrated active accounts of SSE. They cant find any account on my postcode. EDF who is now my provider of top-up meter they have said my account was always in credit. I am just now waiting to see what LCS comes back with. I would appreciate if forum team can help me I have records of top up pay point receipt for that period is that not an evidence. As LCS was saying that this is not evidence you have to give meter reading so I said PAYG top doesn't work like this  , can you please share some light on my evidence of top up why this cant be considered. I asked them to provide me meter reading at this point they said they will speak to SSE and provided me SSE number which doesnt work.

Please can you guide as I formulating paper work to dispute and take legal route to challenge. Also they threatened me that this could affect my credit rating on this basis I asked but you are yet to prove this.

Maybe the “anomaly” didn’t become apparent until after the migration. Lets assume that there is shortfall between what I have paid and what they think I should have paid. Maybe caused by estimated readings. Now SSE need to go after me. That’s the only thing I can think of. It still doesn’t explain why the debt didn’t transfer to OVO.

Don’t go the legal route. If you read back in this thread, we’ve got a faster route which has so far worked to perfection for Neddy.

The Forum Moderators are also on the case. That’ll likely bring a much faster and far less painful solution (and cheaper!).