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How do I change from Top Up to Pay Monthly
Best answer by Emmanuelle_OVO
Updated on 07/11/24 by Abby_OVO
Hey
The first step would be getting a smart meter installed. You’d then need to agree to a new pay monthly contract and set up a direct debit (or you could pay on demand).
You will need to contact the Support Team to make this change as advised by Blastoise.
How to get in contact about my OVO Pay As You Go account
- The best way to get in touch with us is via chat here. Just click the green chat icon on the bottom right of your screen. We’re here to help anytime from 8am to 8pm Monday to Friday and 9am to 5pm on Saturday and Sunday.
- Or call us on 0330 175 9669 - Opening hours: Mon-Thu 8am to 8pm, Friday 8am to 6pm, Sat-Sun 8am to 5pm.
Well we have managed to book another engineer visit. 29th November is the earliest OVO could offer. do hope they have the right meter with them this time.
1 person likes this
Soonest appointment now moved back to 19th December. Seems like a very slow service for a meter replacement especially after failing to attend a booked appointment slot!
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