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Solved
How do I change from Top Up to Pay Monthly
Best answer by Emmanuelle_OVO
Updated on 04/08/25 by Abby_OVO
Hey
The first step would be getting a smart meter installed. You’d then need to agree to a new pay monthly contract and set up a direct debit (or you could pay on demand).
You will need to contact the Support Team to make this change as advised by Blastoise.
How to get in contact about my OVO Pay As You Go account
Well we have managed to book another engineer visit. 29th November is the earliest OVO could offer. do hope they have the right meter with them this time.
+4I’m glad this is all sorted now
+4Keep us posted
Soonest appointment now moved back to 19th December. Seems like a very slow service for a meter replacement especially after failing to attend a booked appointment slot!
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OVO Energy Ltd, registered office 1 Rivergate Temple Quay Bristol, BS1 6ED, company no. 06890795 registered in England and Wales.
OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at 1 Rivergate, Temple Quay, Bristol, BS1 6ED.
OVO (S) Gas Limited is part of OVO Group Ltd