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hallj12345
Rank 5
October 15, 2026
Solved

Changing my email Address on my Ovo Forum Account

Hi,

How do I change the email address on my Ovo Forum Account to match the email address on the Top Up app and online?  There are no options to do it on the Ovo Forum account.

Thank You

Chris_OVO
Chris_OVOBest Answer
Community Manager
October 15, 2026

Hey ​@hallj12345,

 

If you’d like to update your email address, just send me a private message, and I’ll be happy to help you out.

Any of our community managers can assist you with this too. 😊

Renewable energy jokes never get old.
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5 replies

Chris_OVO
Community Manager
Chris_OVOBest Answer
Community Manager
October 15, 2026

Hey ​@hallj12345,

 

If you’d like to update your email address, just send me a private message, and I’ll be happy to help you out.

Any of our community managers can assist you with this too. 😊

Renewable energy jokes never get old.
Chris_OVO
Community Manager
Chris_OVO
Community Manager
October 15, 2026

Hey ​@hallj12345,

 

Please be careful when sharing your information online, as it can be seen by anyone. I’ve deleted your response for now and updated your email address as you requested. You should use the same password as before. 

Renewable energy jokes never get old.
Rank 5
hallj12345Author
Rank 5
October 15, 2026

Sorry, I thought it was a private message and you would need my new details.  Thank You for your help

    Chris_OVO
    Community Manager
    Chris_OVO
    Community Manager
    October 15, 2026

    You're welcome! We want you to have the safest and most enjoyable experience online. Just a quick pointer: everything you post here is visible to everyone in the community. If you ever want to chat privately, you can click on someone's profile (like mine!) and send them a message anytime you need.

    Renewable energy jokes never get old.
    Rank 5
    hallj12345Author
    Rank 5
    October 15, 2026

    OK I will remember that Thank You

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