What should I do if my gas meter box full of water and I can't read it?

Thanks @robbie74 !

As we suspected, that’s definitely a semi-concealed meter and meter box. I have to admit that it doesn’t look all that healthy either. I’m also pretty sure this is going to take more than just a bike pump, drain hole or jug to fix the problem, and I have a gut feeling that clearing out the water is only the start.

Given that this one looks to be in even worse shape than I was expecting, I’d definitely recommend asking your local gas transporter for help. You made the right call here in not attempting this yourself, just in case there’s even more nasty surprises lurking. At very least, they should be able to offer advice, but it’s looking like you might need quite a lot of hardware upgrades there!

Frankly, I was quite surprised when my gas supplier told me to start messing with it.

I’ll give the local transporter a call.

Thank you for your advice   

You’re welcome @robbie74 . Glad we could help. 

Could you let us know how you get on as well, especially how you manage to get this resolved? One of the things we love using this forum for, is sharing knowledge and advice that anyone can use in the future. Tricky puzzles like this one make for great examples!

If you ever get stuck again, we’ll definitely be here for you. Hopefully we’ll see you again soon!

What did the transporter advise, @robbie74?

They told me to go see if I can drain some water but that I should tell my supplier that Ive spoken to them.

Ill get back in touch with Pure Planet and update here with the outcome

Update:

I have told Pure planet that I have removed some of the water.

They have asked me if I would like to have a smart meter.

I have told them no, I do not want a smart meter.

I am waiting for them to arrange a day to install a replacement.

Once I know more, I will post an update - hopefully with a picture if a new meter.

The transporter advised that I go back to the gas provider.

I went back to Pure Planet and told them that I had taken out some water.

PP asked me if I wanted to have a smart meter. I told them no.

They have now passed this on to their metering partner - Magnum Utilities for them to arrange a day/time to fit a new meter for me.

Thank you to you all for your help and advice here.

Thanks for this update, @robbie74 - I’m sorry to say this was picked up by the platform’s spam filter so your replies were hidden. I’ve now restored these comments. 

Did PP arrange a non smart meter exchange? My understanding was these traditional meters aren’t being fitted anymore. Share the latest when you know, and I’ll make sure to check this ruddy spam filter in case we get the same issue!

‘Still waiting for them to arrange an appointment with me but they did say they will fit a standard meter and not a smart one.

I hope someone can help. I am going around in circles! My flat is in the 3rd floor of a purpose built block of flats. The gas meter is at ground level and outside. The meter box is intact but the screen cannot be read due to condensation. The gas is supplied by OVO. They have sent 3 engineers but none of them could solve the problem. They say they cannot replace the traditional style meter and will only put a Smart meter in its place. This will not work as there is no electricity near the meter box. In order to read the meter one of the OVO engineers actually smashed a hole in the glass top of the meter!! What can I do? While all this is going on they are estimating readings and one was for over £5000. 😱