Skip to main content
Rank 1
Porthcawl
Rank 1
January 31, 2018
Solved

What is the procedure for moving the security tags in the meter box outside?

  • January 31, 2018
  • 4 replies
  • 15334 views
I need to disconnect the electric in my house to allow an electrician to move my fuse box. What is the procedure for moving the security tags in the metre box outside?
Best answer by Chris_OVO

Updated on 04/09/26 by Chris_OVO

 

If you need work done on your fuse box, first contact your energy supplier to arrange for an isolator switch to be installed. This switch will let an electrician safely work on your fuse box without affecting the metering equipment.

 

If installing an isolator is not possible because of space issues, your supplier can temporarily turn off your power in the morning and restore it in the afternoon.

 

If your supplier cannot provide this service, another Safe Isolation Provider (SIP) or Distribution Network Operator (DNO) can help you.

 

 

 

4 replies

Nancy_OVO
Retired Moderator
Nancy_OVO
Retired Moderator
February 6, 2018
Was that information helpful, @Porthcawl?

Nancy
Your guiding light(bulb)
Tim_OVO
OVO Staff
Tim_OVO
OVO Forum Legend
September 27, 2020

Hi @Transparent - this is an exceptionally detailed and helpful response, which over 7000 people have viewed so far. 

 

Are you aware of any changes to procedure since it was posted, that we could add to improve this? 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
Transparent
Rank 20
Transparent
Rank 20
October 2, 2020

We need to change the start of 2nd para. It incorrectly states that the meter is the responsibility of the DNO. In fact we also need a link there to the Topic about “Who Owns What?”

My photo is far larger than necessary. Replace with this one

 

Save energy... recycle electrons!
    Chris_OVO
    Community Manager
    Chris_OVOBest Answer
    Community Manager
    September 4, 2026

    Updated on 04/09/26 by Chris_OVO

     

    If you need work done on your fuse box, first contact your energy supplier to arrange for an isolator switch to be installed. This switch will let an electrician safely work on your fuse box without affecting the metering equipment.

     

    If installing an isolator is not possible because of space issues, your supplier can temporarily turn off your power in the morning and restore it in the afternoon.

     

    If your supplier cannot provide this service, another Safe Isolation Provider (SIP) or Distribution Network Operator (DNO) can help you.

     

     

     

    Renewable energy jokes never get old.
    Terms & ConditionsAccessibility statement

    OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

    OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

    OVO (S) Gas Limited is part of OVO Group Ltd