THTC meter - Removal Request

Well, I have news in that regard.

Just last week I spoke directly to one of my internal contacts who has given me the latest and greatest news regarding THTC of all time. I can’t release it just yet, but my contact has agreed to help me write up an article that’ll be posted on the Forum publicly soon - you’ll know when you see it.

That article… Will answer everything you want to know…

Until then, please be patient and await further updates. I’m able to act much faster than almost any team at OVO, but I still have to get that monster signed off before it can go live.

All I can say is this… It’s something I’ve wanted to say for over two years…

I can only say this now because I had the chance to speak to my contact directly when I was visiting OVO’s Bristol HQ recently. It was not guaranteed to happen until it got confirmed right before the visit, which is why I didn’t reference it previously in this thread.

So I can get off THTC finally and get a regular smart meter?

All will be revealed Soon… That’s all I can say right now.

I'll get back to waiting 

Hey @monster9,

This is our latest update on the RTS shutdown:

Update on RTS shutdown:

As part of the RTS Project development, we are really happy to share with you our progress:

As you may be aware, the RTS signal that instructs some of our meters when to move to the “Off Peak Period”  will be closing down soon and we need to arrange for all of our RTS customers to have a meter exchange so they don’t lose any of their meter functionality.

The RTS signal will end for our customers on 30 June 2025. The period between 1 July - 30 September 2025 will then be used to close-down the RTS signal and allow us to manage any unexpected customers impacted.

After a very successful pilot, from the 17th June 2024 we will begin writing to our Economy 10 RTS customers to invite them to call us to arrange for their meter exchange. 

We are continuing to work at pace to enable the same solution for the majority of our other RTS customers and our aim is to begin writing to these customers in Aug 2024. 

We will continue to update you on our progress.

Thanks for the update @Emmanuelle_OVO 

Can you clarify what will RTS be replaced by - is it a similar system or is it being done away with entirely?

For example, after the RTS shutdown, will my new meter be reliant on mobile phone signal - or is there another RTS equivalent being rolled out?

And when you say you plan to offer “same solution for the majority of our other RTS customers” does that include THTC customers?

Thanks.

Not as such, no. It depends on where you live: north of Manchester -ish, smart meters call home via long-range radio. Elsewhere, they use a dedicated network similar to mobile phone networks, so having a mast not too far away is good. There are other solutions - e.g. piggy-backing on a neighbour’s connection if he’s luckier than you. Read about smart meter communications in some detail here: Technical information on UK SMETS 2 Smart Meters 

Unfortunately, we’re not able to say just yet as we’re still gathering those details together. Once we get a 100% solid answer, we’ll be able to let you know.

“Unfortunately, we’re not able to say just yet as we’re still gathering those details together.” - Blastoise186 

I’m guessing that’s a “No” then?
Or another “Wait”?

I look forward to your “latest and greatest news regarding THTC of all time” announcement.

As we’ve said before, be patient as this stuff takes time. I cannot magic up certain things instantly unfortunately, as much as I want to that’s just not how it works.

The announcement has been 98% drafted in the Forum private spaces and is currently being reviewed. We’ll be able to tell you more once the approval is signed off.

Or if you became a Forum Volunteer, you can get access to that and much more before public release in future, without having to wait.

Just to give you some idea of expectations… My best and most powerful guides have historically taken up to a month to research, plan, draft, review and publish. I only started this one roughly a week or so ago.

This particular one will likely be one of the most powerful, impactful and critical posts I’ve EVER written on the Forum and it’s been mutually agreed backstage that I need to nail it first time. It’ll blow up the Forum once it’s out and we can’t afford silly mistakes.