Is the OVO app down?

The app issue has already been reported to OVO. We’re waiting for the forum moderators to pick up the report.

As for your other query, try https://dashboard.carbon-zero.ovoenergy.com/ovo-greenlight/carbon-intensity

Thank you so much I’ve been trying to find out all day. And thanks for the link

You might be interested in the National Grid app @Clarejprice21 to track generation

https://apps.apple.com/gb/app/whentoplugin/id1576815985

There are a few different versions available

A minor correction: DCC is the Data Communications Company, who “together with our customers … connect homes and businesses to a single, secure, smart metering network.”

My app says can’t find account 

Yes. Try online until it’s back up. 
https://account.ovoenergy.com/

But what’s a smart meter got to do with the Ovo App not working?   I don’t have smart meters either but as I said above,  users can’t manually provide meter readings via the Ovo app as we usually do.

You were saying about submitting meter readings in a timely fashion and a smart meter would do it automatically 

Hi.

Suddenly can't access my account via the app.

It just comes up that my account details can't be "grabbed" at the moment. Trying to log in creates the same message. This is sudden, since 1st.

Thanks.

The web portal is still up. You can use that while the app gets fixed (we’ve also already reported that too).