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I want to make a formal complaint about their serviceĀ 

I received an inhibiton order in 2019 from SSE. The debt has been paid but I am unable to sell my home as the order isnā€™t 5 years old until July. I am supposed to be moving in 2 weeks time & required a discharge of inhibiton which should be simple enough but IĀ am unable to speak to anyone at Ovo about this. No one seems to know what I am talking about. My solicitor has also tried and is getting nowhere. Is there a legal department that I can contact? I am at my wits end at an already stressful time!Ā 


Hello,

Please wait for a Forum Moderator. We have raised this for priority attention.

In the meantime, please do not do anything else as this may slow down response times.

Thank you


Hi @mccalllaur,

Ā 

Iā€™m sorry to hear that youā€™re experiencing this.

Ā 

Iā€™m going to have our Forum Support team reach out to you so they can help you further with this.

Look out for a private message here soon: https://forum.ovoenergy.com/inbox/overview.

Ā 

Ā 


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