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How can I make a complaint about my OVO Energy account?

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M
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I received an inhibiton order in 2019 from SSE. The debt has been paid but I am unable to sell my home as the order isn’t 5 years old until July. I am supposed to be moving in 2 weeks time & required a discharge of inhibiton which should be simple enough but I am unable to speak to anyone at Ovo about this. No one seems to know what I am talking about. My solicitor has also tried and is getting nowhere. Is there a legal department that I can contact? I am at my wits end at an already stressful time! 

Blastoise186
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Userlevel 7
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Hello,

Please wait for a Forum Moderator. We have raised this for priority attention.

In the meantime, please do not do anything else as this may slow down response times.

Thank you

Securing energy by zapping security bugs... For that is The Blastoise Way!
Shads_OVO
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Userlevel 3

Hi @mccalllaur,

 

I’m sorry to hear that you’re experiencing this.

 

I’m going to have our Forum Support team reach out to you so they can help you further with this.

Look out for a private message here soon: https://forum.ovoenergy.com/inbox/overview.

 

 

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