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Pepsi
Rank 3
Pepsi
Rank 3
May 27, 2022
Solved

How can I apply for the Warm Home Discount?

  • May 27, 2022
  • 112 replies
  • 23624 views

Hi all,

Do we know when the Warm Home Discount application opens this year please? And any details on the changes…..

Best answer by Jess_OVO

Updated on 28/10/25 by Abby_OVO

 

 

What is the Warm Home Discount (WHD)?

 

The Warm Home Discount scheme is a one-off £150 discount off your electricity bill. If you’re eligible, your electricity supplier will apply the discount to your bill. The money is not paid to you.

 

You’ll usually get the discount automatically if you’re eligible. You only need to apply if you’re on a low income in Scotland - contact your energy supplier to apply. If you’re with OVO, you can do that through this form.

 

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.
 

If you need some assistance completing the WHD application when it, please contact our support team. 

 

 

How to get the discount

 

You’ll get a letter between late October 2025 and early January 2026 if:

  • you’re eligible for the scheme
  • you might be eligible for the scheme, but you need to give more information

 

Contact the Warm Home Discount Scheme if you do not get a letter by early January 2026.

 

If you live in Scotland, earn a low income and do not receive the Guarantee Credit element of Pension Credit then you should complete this form.

 

Please note, if you previously registered your interest (before 28/10/25) this did not count as completing a Warm Home Discount application.

 

Please do not apply via the form if you live in England or Wales, or live in Scotland and receive the Guarantee Credit element of Pension Credit. We’ll automatically discount your bill if you’re eligible.

 

If you live in Northern Ireland, find out more about the Affordable Warmth Scheme instead.

 

 

Eligibility for the Warm Home Discount
 

Following Government changes to the scheme a few years back, eligibility for the Warm Home Discount depends on where you live:

 

If you live in England or Wales

 

You qualify if you either:

 

If you live in Scotland

 

You qualify if you either:

 

Ways to get financial support

If you’re struggling financially or you’re worried about your energy bills, we’re here to support you. Find out about the different ways we can help here.

How do I register for the Priority Services Register (PSR)?

Check out our Customer Support package here: https://customer-support-package.ovoenergy.com/

112 replies

Show previous replies
Jeffus
Rank 20
Jeffus
Rank 20
January 17, 2023

I receive PIP (personal independence payment) and contribution based ESA. Would i qualify for the warm home discount? One of the PIP payments us at the higher level. 

Hopefully the tool @Blastoise186 has linked to will help. I know the PIP doesn't help, both my brothers now get the full PIP for very different reasons but don't get the current warm home discount. 

L
Rank 2
LSdevon
Rank 2
January 17, 2023

Many thanks Blastoise186 and Jeffus. I've followed the link that Blastoise186 sent me and nope i don't qualify anymore even though I'm on PIP, plus I'm on the wrong ESA, typical! Thanks so much tho for the advice and the link! Very much appreciated. 

Jeffus
Rank 20
Jeffus
Rank 20
January 17, 2023

Many thanks Blastoise186 and Jeffus. I've followed the link that Blastoise186 sent me and nope i don't qualify anymore even though I'm on PIP, plus I'm on the wrong ESA, typical! Thanks so much tho for the advice and the link! Very much appreciated. 

PIP use to be sufficient but the rules changed in this period. Now the warm home discount is very much means tested in terms of income. 

https://www.birminghammail.co.uk/news/cost-of-living/dwp-excluded-warm-homes-discount-24703316

 

L
Rank 2
LSdevon
Rank 2
January 17, 2023

So frustrating now it's changed. I used to get it before with PIP and had heard that it might have changed. Thanks to both of you for the info. 

Jeffus
Rank 20
Jeffus
Rank 20
January 17, 2023

So frustrating now it's changed. I used to get it before with PIP and had heard that it might have changed. Thanks to both of you for the info. 

Be careful with your budgeting as the Energy Price Guarantee goes up circa  20% on 1st April and the £66/£67 a month everyone has been getting automatically also stops at the same time. 

Hopefully energy costs will start to drop from 1st July, perhaps sooner if some suppliers feel they can reintroduce fixed deals again or can offer rates below the Energy Price Guarantee

L
Rank 2
LSdevon
Rank 2
January 17, 2023

Oh hell, thanks for the warning! My house is so cold already and i feel the cold terribly and especially with not being that mobile. 

Blastoise186
Super User
Blastoise186Super User
Super User
January 18, 2023

Yeah I hate it as well. I’m on ESA/PIP myself and I don’t qualify because my flat is too small and too efficient. If it had been four times the size though… Then I would have qualified

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Emmanuelle_OVO
Retired Moderator
Emmanuelle_OVO
Retired Moderator
January 18, 2023

Hey @LSdevon,

 

Really sorry to hear you haven’t qualified this year.

 

We do have some other support available for customers who may be struggling with their bills:

 

Customer support package and where to apply. 

Warm Home Discount

What to do if I can’t afford my energy bills? 

Energy Bills Support Scheme

 

If you haven’t already I’d advise getting added to our Priority Services Register.

 

Hope this helps. 

Renewable Energy? Big Fan.
Jeffus
Rank 20
Jeffus
Rank 20
January 18, 2023

It might also be worth enquiring locally. 

The government has given local authorities money to give out at their own discretion.

It varies widely how this is done. 

In my mums case she was given some vouchers at a local community centre coffee morning by a council official with no means tested questions. 

It may be very different in your area of course. 

    Jeffus
    Rank 20
    Jeffus
    Rank 20
    January 24, 2023

    @LSdevon

    Are you on one of the social tariff for your broadband? Your PIP will give you access to some of the providers social tariff. For example Vodafone. 

    https://www.vodafone.co.uk/broadband/essentials-broadband

    The eligibility criteria varies by provider, not all do a social tariff for a PIP. Some suppliers social tariff are only available for those on means tested benefits (e.g. Virgin) 

    This may save you a bit depending on your current deal.

    Do you have a Water Meter? My mum just got one installed and has saved £200 a year.... 

      Show more replies
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