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Pepsi
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Pepsi
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May 27, 2022
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How can I apply for the Warm Home Discount?

  • May 27, 2022
  • 112 replies
  • 23624 views

Hi all,

Do we know when the Warm Home Discount application opens this year please? And any details on the changes…..

Best answer by Jess_OVO

Updated on 28/10/25 by Abby_OVO

 

 

What is the Warm Home Discount (WHD)?

 

The Warm Home Discount scheme is a one-off £150 discount off your electricity bill. If you’re eligible, your electricity supplier will apply the discount to your bill. The money is not paid to you.

 

You’ll usually get the discount automatically if you’re eligible. You only need to apply if you’re on a low income in Scotland - contact your energy supplier to apply. If you’re with OVO, you can do that through this form.

 

You may be able to get the discount on your gas bill instead if your supplier provides you with both gas and electricity and you’re eligible. Contact your supplier to find out.
 

If you need some assistance completing the WHD application when it, please contact our support team. 

 

 

How to get the discount

 

You’ll get a letter between late October 2025 and early January 2026 if:

  • you’re eligible for the scheme
  • you might be eligible for the scheme, but you need to give more information

 

Contact the Warm Home Discount Scheme if you do not get a letter by early January 2026.

 

If you live in Scotland, earn a low income and do not receive the Guarantee Credit element of Pension Credit then you should complete this form.

 

Please note, if you previously registered your interest (before 28/10/25) this did not count as completing a Warm Home Discount application.

 

Please do not apply via the form if you live in England or Wales, or live in Scotland and receive the Guarantee Credit element of Pension Credit. We’ll automatically discount your bill if you’re eligible.

 

If you live in Northern Ireland, find out more about the Affordable Warmth Scheme instead.

 

 

Eligibility for the Warm Home Discount
 

Following Government changes to the scheme a few years back, eligibility for the Warm Home Discount depends on where you live:

 

If you live in England or Wales

 

You qualify if you either:

 

If you live in Scotland

 

You qualify if you either:

 

Ways to get financial support

If you’re struggling financially or you’re worried about your energy bills, we’re here to support you. Find out about the different ways we can help here.

How do I register for the Priority Services Register (PSR)?

Check out our Customer Support package here: https://customer-support-package.ovoenergy.com/

112 replies

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Blastoise186
Super User
Blastoise186Super User
Super User
January 24, 2023

Entering Digital Champion Mode

You might also benefit from the National Databank and other services run by the Good Things Foundation. There’s more info at https://www.goodthingsfoundation.org/ about all of those.

I’m saying this as a Digital Champion volunteer because it might benefit you.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
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    Newcomer
    Hmass
    Newcomer
    February 26, 2023

    I realise that this subject is a month old, but for those migrated from SSE please do check your October statement my WHD appears on there. 

    So I actually received it before the move.

    Hope that helps 

      Terms & ConditionsAccessibility statement

      OVO Energy Ltd, Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ, (Company no. 06890795) registered in England and Wales.

      OVO (S) Gas Limited is registered in England and Wales (Company No. 02716495) at Floor 5, Crescent, Temple Back, Redcliffe, BS1 6EZ.

      OVO (S) Gas Limited is part of OVO Group Ltd