Error message when downloading bills?

Hi ​@Chris_OVO  I think that the basic information is already above.

Yes the settings screens shown above are from the current Firefox, but they are similar in the other browsers.

For example these are the same settings in Edge (I don’t/won’t have Chrome on my machines).
 

And it’s not just Firefox that is affected, we have had threads on the forum where the same things happen with Chrome and Edge. Basically it can happen with any browser that has a Strict/Enhanced security setting.

One problem is that if/when someone is having problems with a webpage, ie can’t see buttons. or can see them but when they click nothing happens or they get ane error, then they tend to assume that it’s the webpage itself that is broken.

So they come to a forum, or call support, to complain about it.

The often don’t even consider that it could be their browser, or adblocker, or antivirus/firewall settings, or even using a VPN, that is the actual problem.*

An article in the library that could be pointed to may be a good idea, but it would have to be basic advice to try and cover all adblockers, all browsers, etc. there are hundreds if not thousands of possible combinations.
Personal computers are generally personalisedby the uses.
If you tried to get specific for different adblockers, browsers, etc. I can see it quickly becoming too bloated, and thus offputting to the non-techie user.
(It would also need updating frequently/constantly as browsers change things pretty often).

I’ll give it some thought.

*Well actually the real issue is that the coding of the webpage has been written in such a way that it looks like an add/tracker to the adblocker or browser security.
Sometime though that can't be helped, code is code, whatever job it is used for. It's the blocking software that isn't clever/sophisticated enough to know the difference, so just blocks it all.

I’m confused now. Your latest screenshot shows Edge’s Tracking prevention options, yet in the remark I quoted you mention Enhanced security settings. These are two very different things, and I understand that security is enhanced in Edge by disabling JIT compilation. 

I suppose the answer is simply to accept the browser’s recommended (‘balanced’) setting unless you’re really paranoid.