Add Future Annual Consumption for Gas and Electricity to the Plan page on the app

Same here  - still not visible.

Even though CodePush now 400.

Please can this be marked as not complete?

Thanks everyone, 

For the moment I’ll move this back into ‘open for votes’ and chase up a response to our product team about this...

16.4.0 codepush 402  - FAC still not visible. 

Now 16.5.3 codepush 407, and at least 2 months since it was reported as implemented. Please can Tim_OVO give an update?

There’s no specific time frame I can offer you here, @mavison. However I know that there’s work planned to align the web app with OVO’s native app, on all features, unless they perform better on the app. 

e.g we won’t change an app feature that users score as very helpful just because it’s different to the web app version. Everything else will be aligned between now and the year end. As you can see that’s a broad time range but for now, you’re able to access this here: https://account.ovoenergy.com/plan

I fully agree that the App and Web versions should be aligned!

I very nearly suggested it when asking about this change. They do operate in confusingly different ways.

Surely stage 1 should be to make the gas future annual consumption estimate actually work i.e. actually update say weekly. It used to update every 24 hrs or so which was good. Mine hasn't budged a single unit for over a month. Once fixed then worry about the app.

Too simple? Probably. This powers peoples DD amounts and needs fixing asap.

OVO have completely lost the plot in the last 6 months for me.

Thanks for this feedback, @Padster. Of course I wish it was a more positive experience. 

It’s really interesting to hear that your future annual consumption figure hasn’t changed. I wonder if this is a function change or indicative of an issue. @mavison @Jeffus are you aware of changes to yours in the last month?

It is not interesting, it is not updating. This means i cannot lower the dd amount to reflect recent near zero gas usage. I had hoped to be able to lower my £2000+ credit balance over time before Mr Fitzpatrick spends it all on his latest hobbies, the £50,000,000 ish so far won't last long!