Solved
Need to re-set location on Charge Anytime App
When charging at home the app is showing charging away from home.
I think I didn’t set the location correctly in the app. But there is no way to change it in the app.
any suggestions??
Blastoise186Best Answer
Super User
Nov 20, 2023 9:52 AM UTC
Updated on 27/05/26 by Abby_OVO
Howdy
Yup, there is a fix for this. Ping an email over to ovocharge@ovo.com (edited by moderator) and the team can help you fix this. It’s deliberately not self-service to help prevent abuse of the system if memory serves, but legitimate mistakes are definitely something you’re allowed to fix.
Just as a tip, try to get the pin as close as possible to your house. :)
Hope this helps!
We’ve got a similar topic on EV & Charge Anytime location that may also be helpful:
All contact methods for Charge Anytime can be found in the topic below:
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