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Best answer by Ben_OVO

​@Smurfarama I’ve been speaking to our Charge Anytime team, who’ve confirmed that that the data has usually been received from the third party platform, Enode. However, Kaluza have now recently moved to a direct integration with BMW, so you’d expect the data to be matched on their side, and on Charge Anytime. 

 

This is a question for Kaluza, rather than Charge Anytime, and will need to be raised as a ticket to Kaluza. Please can you contact Charge Anytime, and request that this ticket be raised? This would be the correct channel to go down. I hope this helps.

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S
Rank 4
SmurfaramaAuthor
Rank 4
May 18, 2026

​@Peter E Thanks again for your replies mate.

I don’t know how the car measures the input, percentage or actual kWh, but because I have  an incompatible Ohme charger (Was a dream when that worked!!!), I have OVO CA integrated to my car.

My understanding is that OVO CA has remote access to the BMW app on my phone, and if thats the case I dont see why the figures aren’t pretty much identical. OVO cannot see how much electricity is going through my Ohme charger, just what my car is reporting.

 

cheers

Peter E
Super User
Peter ESuper User
Super User
May 18, 2026

I'm not sure exactly how it does it (Kaluza talks to BMW’s servers and then to your car) but it can command the car to charge and see how fast the battery percentage rises. (The app just receives data from the servers). That way, it can work out how long it will take to get a percentage increase irrespective of what charge point you are using from 2kW to 7kW. Depending upon the car I think it can even ask the car to charge at different rates within the limits of the charge point.

 

OVO can only bill you on what the smart meter sees. There is no other lawful way (Ofgem's rules) of calculating what you've used. It can't use BMWs data or even estimates.

 

But we need to understand what is going on so that you (and other customers) can have confidence that you are being charged correctly. If it was me I would want to know that. 

 

Peter

Reducing my yearly fossil fuel usage with an EV (-900 litres petrol), A2AHP (-8,700 kWh gas) and Timed Immersion heater (-1,500 kWh gas)
    Ben_OVO
    Community Manager
    Ben_OVOSolved
    Community Manager
    May 19, 2026

    ​@Smurfarama I’ve been speaking to our Charge Anytime team, who’ve confirmed that that the data has usually been received from the third party platform, Enode. However, Kaluza have now recently moved to a direct integration with BMW, so you’d expect the data to be matched on their side, and on Charge Anytime. 

     

    This is a question for Kaluza, rather than Charge Anytime, and will need to be raised as a ticket to Kaluza. Please can you contact Charge Anytime, and request that this ticket be raised? This would be the correct channel to go down. I hope this helps.

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