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Rank 2
Gazwad
Rank 2
February 8, 2023
Solved

Charge Anytime - how can I switch cars, or connect Charge Anytime to multiple vendor accounts?

  • February 8, 2023
  • 73 replies
  • 3576 views

After a small number of charges with the Charge Anytime bolt-on I can see a credit on my OVO account so it seems to be working albeit with a few small issues.

The sign up process asked if I had one or more EVs so it would follow that the ability to add more should be available or if a manufacturer account which is connected to the Charge Anytime account has multiple cars within it there should be some mechanism to either manually select which vehicle is waiting to be charged or perhaps Charge Anytime should detect which is ready to charge automatically.

 

I need to charge a second car which is in my "My Renault" account but am still waiting for a reply regarding my situation and what I should expect to do to make this work.

 

Does anyone know how one can switch from one car to another or to connect Charge Anytine to multiple vendor accounts? (For example Renault and Vauxhall or two Renault accounts).

 

Any help much appreciated so I can charge at the reduced rare.

 

Thanks 

 

Gaz

Best answer by Emmanuelle_OVO

Updated on 23/01/25 by Ben_OVO

 

You’re able to add more than one EV for Charge Anytime from within the Charge app. You can download the app here.

 

 

The following topics may also be helpful:

 

 

Who can get Charge Anytime?

 

There are now two ways you can get Charge Anytime:

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

73 replies

Show previous replies
Blastoise186
Super User
Blastoise186Super User
Super User
July 4, 2023

Sure. Leave it with us. Just so you know, I can’t promise or guarantee any response or if you do get one, what it’ll say. But I can definitely ask for permission to forward this one.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Emmanuelle_OVO
Retired Moderator
Emmanuelle_OVO
Retired Moderator
July 5, 2023

Hey @Chimaera500,

 

If you’re D2V, you're only able to have one vehicle at this moment in time. The team are working to bring back in app support for multicar support, but there's no reliable timeframe for this currently. That old work around with separate accounts isn't available anymore as it was causing issues.

 

I’ll update this thread with any further developments. 

Renewable Energy? Big Fan.
    J
    Rank 3
    Jiffj43
    Rank 3
    July 16, 2023

    When trying to pick the energy tariff on the ohme app. If you click ovo as the supplier. It doesn't have charge anytime as the plan. Only something called drive. Can anyone help with this? Thank you.

    BPLightlog
    Super User
    BPLightlogSuper User
    Super User
    July 16, 2023

    Hi @Jiffj43 , not sure why you’re trying to link via the Ohme app? If you’re already with OVO then it’s best to look at your account page

    https://www.ovoenergy.com/electric-cars/charge-anytime

    Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
    J
    Rank 3
    Jiffj43
    Rank 3
    July 16, 2023

    Hi @Jiffj43 , not sure why you’re trying to link via the Ohme app? If you’re already with OVO then it’s best to look at your account page

    https://www.ovoenergy.com/electric-cars/charge-anytime

    I will have 2 teslas in the same house. So from previous discussions on here before was under the impression it's best to sync the charger rather than the car? So both cars get the cheaper rate. I'm new to all this by the way

    D
    Rank 2
    dms66
    Rank 2
    August 20, 2023

    Evening 

     

    We have a charger already setup and used with our OVO anytime charge account - can a second charger be set up for a second family EV and can it be set up with the same OVO main electricity account ?

    Blastoise186
    Super User
    Blastoise186Super User
    Super User
    August 20, 2023

    From what I understand, that feature is currently disabled due to issues. There's plans to bring it back though, once it's been fixed up. 

    Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
    Abby_OVO
    Community Manager
    Abby_OVO
    Community Manager
    August 21, 2023

    Hey @dms66 

     

    I’ve asked the team for an update on this to see if they’ve got a timeframe planned out for bringing the function back. I’ll pop back on here when I’ve heard from the team.

    Currently Playing: She's Electric
    Abby_OVO
    Community Manager
    Abby_OVO
    Community Manager
    August 21, 2023

    Hey @dms66 

     

    I’m back with an update from the team. 

     

    At the moment, it isn't possible for a second charger to be under Charge Anytime at the same time as another. The team are currently working on multi-vehicle support, but there is no time frame for multi-charger support currently.

    Currently Playing: She's Electric
    S
    Newcomer
    Scott EV
    Newcomer
    August 28, 2023

    Hi there,

    Is it possible to add a second car to the Charge anytime app. If not are there any workarounds for this.

    cheers

    Show more replies
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