Skip to main content
Rank 2
February 8, 2023
Solved

Charge Anytime - how can I switch cars, or connect Charge Anytime to multiple vendor accounts?

  • February 8, 2023
  • 73 replies
  • 3576 views

After a small number of charges with the Charge Anytime bolt-on I can see a credit on my OVO account so it seems to be working albeit with a few small issues.

The sign up process asked if I had one or more EVs so it would follow that the ability to add more should be available or if a manufacturer account which is connected to the Charge Anytime account has multiple cars within it there should be some mechanism to either manually select which vehicle is waiting to be charged or perhaps Charge Anytime should detect which is ready to charge automatically.

 

I need to charge a second car which is in my "My Renault" account but am still waiting for a reply regarding my situation and what I should expect to do to make this work.

 

Does anyone know how one can switch from one car to another or to connect Charge Anytine to multiple vendor accounts? (For example Renault and Vauxhall or two Renault accounts).

 

Any help much appreciated so I can charge at the reduced rare.

 

Thanks 

 

Gaz

Best answer by Emmanuelle_OVO

Updated on 23/01/25 by Ben_OVO

 

You’re able to add more than one EV for Charge Anytime from within the Charge app. You can download the app here.

 

 

The following topics may also be helpful:

 

 

Who can get Charge Anytime?

 

There are now two ways you can get Charge Anytime:

 

You must have an eligible EV or Smart Charger, we’re constantly looking into ways to broaden eligibility of this product so if your technology isn’t currently on this list keep an eye on our page for updates! 

73 replies

juliamc
Rank 20
Rank 20
May 13, 2023

You can edit a post (within an hour of writing it I think) by clicking the three dots lower right of your text, if the option Edit is available.

Rank 2
May 13, 2023

Thanks @juliamc. I tried the three dots but no edit function was listed, but it was well over an hour later. I’m surprised you can’t do  this even if changes are flagged.

 I assume there is no way to untick a post - ie say you’ve had an answer so the question is marked as solved.

 I may just start another post/question as the subject title of this post has been answered.  

juliamc
Rank 20
Rank 20
May 14, 2023

One of the moderators can untick this post on Monday. 

Tim_OVO
OVO Staff
OVO Forum Legend
May 15, 2023

Thanks for confirming those details, @RobG-Reading. Keep us updated on what you’re seeing, hopefully those smart meter details are updated on your online account over the coming days, perhaps weeks (up to 6 weeks from smart meter installation), and then we can make sure Charge Anytime is linked and working correctly. 

Carbon neutral - we need a community to get there! My green tech: Aclara SGM 1411-B smart meter, Chameleon IHD6
GazwadAuthor
Rank 2
May 18, 2023

 

 

@RobG-Reading

One thing you could do which would simplify matters is create a new gmail account for the car.

You can then use that to authenticate with the app from as many devices as you need without worrying about the integrity or privacy of your own or anyone elses google account.

 

For example, if my name was Gary Arnold Zappa and I did this for a Mustang I might set up a gmail address for the car called *Edited by Mod* which I could then use as my charge anytime credentials and so could anyone else who drove the car and needed to charge it from the same property.

The OVO account credentials would be one or the other of yours anyway so using a set of credentials for that car and giving it it's own email address would help simplify things too.

 

Of course, in the future your chargepoint might be fully compliant with kaluza or a whole new platform might develop meaning you only need to register the chargepoint and use it's app with OVO picking up the details without any further apps required.

For now though, using the charge anytime app and letting it control when the car takes charge through the car's api actually seem to give better details if you care for them.

Incidentally, the charge anytime app doesn't integrate nor does any other account details for charge anytime. You will see the credits listed in your OVO energy account however you access it but it's only listed as an itemisation on the bill.

 

If you have a fully compatible chargepoint then you don't use the charge anytime app but simply use the app for the chargepoint. This way of doing things does show some integration with your OVO account although the data you see is a little sparse when compared to the charge anytime app.

 

Having both ways of doing things but at different properties I can see where any confusion might come from but it is what it is.

 

Gaz

Rank 2
May 19, 2023

@Gazwad 

Thanks, that sounds like a good solution to me. 

I’m surprised there is no reference to your OVO Energy account from the Charge Anytime app but once I’m through the first month then I’ll hopefully see the credits applied and know  it’s all been correctly setup.

thanks

 

GazwadAuthor
Rank 2
May 26, 2023

I gave some feedback to my Indra installer who was curious about how the Indra and OVO anytime bolt on needs to be configured.

I also did another bit of a charge today. 

Although everything is working I must say I mmiss he granularity of data one gets from the charge anytime app as opposed to relying on the running total in the OVO energy app and the erroneous costings applied by the old Indra app.

I'm really looking forward to the release of the latest app which should be compatible  with OVO/Kaluza.

Hopefully in the future the OVO charge anytime app could be linked to the vendors app to give a consistent across the platform controll mechanism for when one needs the charging to take place.

 

Gaz

Rank 2
July 4, 2023

Hello, is there any update on multi-vehicle support for the Anytime App where you’re using D2V? My wife has a Cupra Born and it’s been great getting the Anytime charge rate, but I’m due to get and EV soon too. 

 

I guess if not, I’ll have to go down the route of creating a separate account with a different email address as other have suggested. 

Blastoise186
Super User
Super User
July 4, 2023

Nothing we’ve heard of. The forum moderators are able to check in with Kaluza and forum volunteers like myself are able to ask to put questions to Kaluza via the forum moderators.

Would you like me to see if yours can be forwarded? I’d definitely be happy to give it a shot.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Rank 2
July 4, 2023

That would be great 👍 Thanks!