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Tim_OVO
OVO Staff
OVO Forum Legend
February 23, 2021
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Variable price change, OVO Simpler Energy Plan and the Ofgem price cap

  • February 23, 2021
  • 61 replies
  • 4047 views
Variable price change, OVO Simpler Energy Plan and the Ofgem price cap

Updated on 23/06/26 by Abby_OVO

 

Ofgem’s energy price cap limits what you pay for gas or electricity on a variable rate plan. You can see the latest information regarding the price cap levels and date changes on the Ofgem site here.

 

The way energy suppliers set prices is impacted by:

 

The price cap – set by Ofgem, the energy regulator. This limits the amount customers on variable rate plans will pay for each unit of gas and electricity and sets a maximum standing charge.

 

The Energy Price Guarantee – provided by the government to help households with energy costs during the energy crisis. It’s a discount on gas and electricity prices and is in addition to the price cap. It applies to both variable and fixed rate plans. If the Energy Price Guarantee (EPG) is above the level of the price cap, it won’t impact prices for anyone already on a fixed plan. 

 

 

What this means if you pay monthly for your energy

 

If you're on a variable rate plan, your unit rate and standing charge will change (usually) on 1st January, April, July and October, in line with the new price cap. We’ll write to you to let you know if this impacts you personally. Your actual bills will still depend on how much energy your home uses.

 

If you're on a fixed rate plan, the price cap doesn't affect prices for fixed-rate plans. We're keeping your prices as they are for the length of your contract to protect you from any price increases.

 

 

What this means if you Pay As You Go for your energy

 

All Pay As You Go prices are variable – these will change with the new price cap (usually) on 1st January, April, July and October.

 

 

Now's the time to send a meter reading

 

This will make sure your energy account is up to date. You can submit a meter reading now on your online account or through our app. If you’ve got a smart meter, you don’t need to send a reading. The smart meter will send this for you.

 

 

Priority Services Register

 

Need extra support? We can offer free help if you’re ill, have a disability or have a medical condition via our Priority Services Register.

 

 

Support available for customers who may be struggling with their bills

 

Here’s how you can apply for our Customer support package

Here’s our guide on debt and energy assistance.

 

 

Citizens Advice: Visit your local branch, or their websites: for England and Wales and for Scotland. You can speak to an adviser online, in person, or over the phone: 0800 144 8848 (England), 0800 702 2020 (Wales), and 0800 028 1456 (Scotland). 

 

National Debtline: Call 0808 808 4000 or visit their website.

 

Step Change Debt Charity: Call 0800 138 1111 or visit their website.

 

Have any questions about the price cap? See our Price Cap FAQs here.

 

Need more help?

This topic is now closed, so you won’t be able to reply here. If your question hasn’t been answered or you need more advice, feel free to ask the community — we’re here to help!

 

Give us your feedback!

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61 replies

Firedog
Super User
Super User
April 25, 2024

  

… you may not be using a sufficient proportion of your total electricity usage in the off-peak period to make the Economy 7 tariff work for you.

 

That’s just what I’m trying to find out., but Robert’s gone quiet on us.

I can’t check his figures for Jan/Feb/Mar 2024, because it’s not easy to track down OVO’s historical tariffs. However, using their current SVT rates for the Eastern region (unit rate 27.61, night rate 15.90 and single rate 24.05 p/kWh ex VAT), we can compare what a month’s usage of 350 kWh would cost if the split were (a) 100 night/250 day and (b) 150 night and 200 day:
 

    100 kWh x £0.1590/kWh + 5% =  £16.70
    250 kWh x £0.2761/kWh + 5% =  £72.48
    Total                                             £89.18 (effective rate: 24.27 p/kWh)

    150 kWh x £0.1590/kWh + 5% =  £25.04
    200 kWh x £0.2761/kWh + 5% =  £57.98
    Total                                              £83.02 (effective rate: 22.59 p/kWh) 

    350 kWh x £0.2405/kWh + 5% =  £88.38

 

I wonder if this helps at all.

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Robert Beisley
Newcomer
Newcomer
May 7, 2024

Sorry for silence, been busy elsewhere.

I’ll cut & paste my elec bills for past 3 months & try to attach in next hour or two.

That’s a very impressive graph Firedog , from couple of weeks ago, well done 😃 ! 

Robert Beisley
Newcomer
Newcomer
May 7, 2024

I have copied my Elec charges for first Q of 2024 and now on an excel file.

Hopefully I’ve attached correctly.

Columns B & C is the data from OVO.

Columns E-J are my extrapolations of these.

You will see the cap of 0.2812 per KWH is exceeded . I’m in Eastern area . 

Incidentally the earlier cap to 31/03/23 was 0.266 & was exceeded on my bills Oct-Dec23. 

Not shown on this excel. Grateful for review of 2024 data !

Robert Beisley
Newcomer
Newcomer
May 7, 2024

I don’t think I attached my excel file, and indeed can’t see a way to do that.

Do you know how ?

Blastoise186
Super User
Super User
May 7, 2024

Sorry, but file uploads (other than images) aren’t allowed here for security reasons. Only Forum Moderators and trusted Forum Volunteers can do that.

If you need help though, reach out to forum@ovoenergy.com and one of the Mods can help you out.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Robert Beisley
Newcomer
Newcomer
May 7, 2024

Electricity

Meter readings

4 Jan Actual 7693.024
3 Feb Actual 7894.565
Total peak energy use 201.541 kWh
4 Jan Actual 1652.404
3 Feb Actual 1712.232
Total off-peak energy use 59.828 kWh

Charges

Peak energy use charge

201.54 kWh at 31.63p

£63.75
Off-peak energy use charge

59.83 kWh at 20.08p

£12.01
Standing charge

31 days at 41.91p per day

£12.99
Total cost (before VAT) £88.75
Robert Beisley
Newcomer
Newcomer
May 7, 2024

Electricity

Meter readings

4 Feb Actual 7894.565
3 Mar Actual 8073.872
Total peak energy use 179.307 kWh
4 Feb Actual 1712.232
3 Mar Actual 1761.235
Total off-peak energy use 49.003 kWh

Charges

Peak energy use charge

179.31 kWh at 31.63p

£56.71
Off-peak energy use charge

49.00 kWh at 20.08p

£9.84
Standing charge

29 days at 41.91p per day

£12.15
Total cost (before VAT) £78.70
Robert Beisley
Newcomer
Newcomer
May 7, 2024

Electricity

Meter readings

4 Mar Actual 8073.872
31 Mar Actual 8270.991
3 Apr Actual 8290.132
Total peak energy use 216.260 kWh
4 Mar Actual 1761.235
31 Mar Actual 1802.840
3 Apr Actual 1806.767
Total off-peak energy use 45.532 kWh

Charges

Peak energy use charge

197.12 kWh at 31.63p from 4-31 Mar

19.14 kWh at 27.61p from 1-3 Apr

£67.63
Off-peak energy use charge

41.60 kWh at 20.08p from 4-31 Mar

3.93 kWh at 15.90p from 1-3 Apr

£8.98
Standing charge

28 days at 41.91p per day from 4-31 Mar

3 days at 48.05p per day from 1-3 Apr

£13.18
Total cost (before VAT) £89.79
Robert Beisley
Newcomer
Newcomer
May 7, 2024

As I can’t attach excel file I’ve just copied my charges JAN-APRIL 24 and shown here/above.

My Elec charge for the first of these 3 months is :

KWH , peak & off-peak combined.      261.369

Cost GBP                                                 75.76.

Average cost per KWH                        0.2898

CAP                                                        0.2812

I’m excluding S/C & VAT.

This is a consistent pattern :the overcharge was higher in next 2 months. Also occurred every month in last part of 2023 when cap was 0.266 per KWH.

But please have a look & tell me what’s gone wrong.   

Even if this charging policy is all “fine & dandy” (….really ??? … ) why is it called a CAP ?

From Cambridge dictionary definition of CAP, quote = a limit on the amount of money that can be charged or spent in connection with a particular activity….unquote.

Another case of misleading the public ?

Anyway please advise any observations.   Thank you in advance.

       
         
         
         
         
         

 

 

 

Firedog
Super User
Super User
May 7, 2024

Thanks for the figures. As we suspected, you’re using too little offpeak electricity (varying from 17 to 23% of total usage) for it to be worth your while to be on an Economy 7 tariff.

These tariffs were introduced decades ago to make use of cheaper overnight electricity when the power stations are still producing, but demand is much lower. They are commonly used to charge up night storage heaters - heat up a load of bricks - that then gradually discharge the stored heat during the day as the bricks cool down. For this to be worthwhile for the supplier and distributor, the rate charged during peak hours is significantly higher. 

You appear to have a multi-rate smart meter, so you might consider asking OVO to switch you to the single-rate tariff. There would be no other change than peak usage would be charged at the same rate as offpeak usage. Note, though, this this change is currently irreversible: you apparently can’t change your mind and go back to an Economy 7 tariff. 

Look up the rates for your region, meter type and payment method on this page: plans.ovoenergy.com and work out how much you could save by doing this. You’ll see a lot of tariffs on that page, so be sure to pick the right one to compare with. You should find that they’re the same as I used in my illustrative calculations here: “current SVT rates for the Eastern region: unit rate 27.61, night rate 15.90 and single rate 24.05 p/kWh ex VAT.” You’ll see also that the standing charge is about 1% (£2 PA) lower.

It was precisely for people in a situation like yours that I wrote the article I referred you to: 

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |