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Tim_OVO
OVO Staff
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February 23, 2021
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Variable price change, OVO Simpler Energy Plan and the Ofgem price cap

  • February 23, 2021
  • 61 replies
  • 4047 views
Variable price change, OVO Simpler Energy Plan and the Ofgem price cap

Updated on 23/06/26 by Abby_OVO

 

Ofgem’s energy price cap limits what you pay for gas or electricity on a variable rate plan. You can see the latest information regarding the price cap levels and date changes on the Ofgem site here.

 

The way energy suppliers set prices is impacted by:

 

The price cap – set by Ofgem, the energy regulator. This limits the amount customers on variable rate plans will pay for each unit of gas and electricity and sets a maximum standing charge.

 

The Energy Price Guarantee – provided by the government to help households with energy costs during the energy crisis. It’s a discount on gas and electricity prices and is in addition to the price cap. It applies to both variable and fixed rate plans. If the Energy Price Guarantee (EPG) is above the level of the price cap, it won’t impact prices for anyone already on a fixed plan. 

 

 

What this means if you pay monthly for your energy

 

If you're on a variable rate plan, your unit rate and standing charge will change (usually) on 1st January, April, July and October, in line with the new price cap. We’ll write to you to let you know if this impacts you personally. Your actual bills will still depend on how much energy your home uses.

 

If you're on a fixed rate plan, the price cap doesn't affect prices for fixed-rate plans. We're keeping your prices as they are for the length of your contract to protect you from any price increases.

 

 

What this means if you Pay As You Go for your energy

 

All Pay As You Go prices are variable – these will change with the new price cap (usually) on 1st January, April, July and October.

 

 

Now's the time to send a meter reading

 

This will make sure your energy account is up to date. You can submit a meter reading now on your online account or through our app. If you’ve got a smart meter, you don’t need to send a reading. The smart meter will send this for you.

 

 

Priority Services Register

 

Need extra support? We can offer free help if you’re ill, have a disability or have a medical condition via our Priority Services Register.

 

 

Support available for customers who may be struggling with their bills

 

Here’s how you can apply for our Customer support package

Here’s our guide on debt and energy assistance.

 

 

Citizens Advice: Visit your local branch, or their websites: for England and Wales and for Scotland. You can speak to an adviser online, in person, or over the phone: 0800 144 8848 (England), 0800 702 2020 (Wales), and 0800 028 1456 (Scotland). 

 

National Debtline: Call 0808 808 4000 or visit their website.

 

Step Change Debt Charity: Call 0800 138 1111 or visit their website.

 

Have any questions about the price cap? See our Price Cap FAQs here.

 

Need more help?

This topic is now closed, so you won’t be able to reply here. If your question hasn’t been answered or you need more advice, feel free to ask the community — we’re here to help!

 

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61 replies

Firedog
Super User
Super User
May 7, 2024

These tariffs were introduced decades ago to make use of cheaper overnight electricity when the power stations are still producing, but demand is much lower. They are commonly used to charge up night storage heaters …

 

I should have mentioned that there are nowadays a couple of other use cases for Economy 7 (E7) tariffs:

  • Charging electric vehicles (EV) overnight. EV charging at home is fast becoming the biggest consumer of electricity for many customers, so it makes sense to take advantage of cheaper overnight rates. 
  • Charging batteries overnight to store electricity for use during the day. 

 
It’s not certain that E7 will always be with us; night storage heaters are fast being supplanted by heat pumps, and some suppliers like OVO have alternative, even cheaper solutions for EV owners. Domestic batteries will have to come down in price a great deal for it to be worth it for the consumer to to take advantage of an E7 tariff in this way. And as demand for tariffs like this falls away, suppliers will soon think about abolishing them entirely in favour of other Time of Use arrangements, like Octopus’s Agile plans.  

 

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Robert Beisley
Newcomer
Newcomer
May 14, 2024

Thanks Firedog,

Night storage heaters ?   What on earth ?

Multi rate smart meter = yes.

I’ve never had night storage heaters & guess the economy 7  charges ( high / low rates) are a hang over from previous eras. 

I’ll check out the OVO single rate tariffs that you helpfully 😎 provided the link to.

I wonder how many other customers are paying above the Cap ( seriously why is it called that ? ) without even realising. I bet the answer is = loads. Although the charges are itemized each month it’d certainly be beyond many folks to do the detailed drill down. The concept of cap should mean exactly that **but it obviously doesn’t !

Ovo & presumably other suppliers are cheerfully billing above Cap levels !

best wishes Robert.

**Dictionary definition in my earlier post.

 

Rank 5
June 1, 2024

Good morning,

When will the new June energy prices be available I haven't found any information on the app or website and my IHM is still showing the April costs.

Rank 5
June 1, 2024

Silly me just realised that the energy prices go down on the 1st July 😀 definitely having a senior moment this morning 🤔🤪

Shads_OVO
Retired Moderator
Retired Moderator
June 3, 2024

Hi @Lucky2,

 

Glad you managed to resolve this yourself. 😆

 

Let us know if there’s anything else we can help with. 

Rank 5
June 3, 2024

@Shads_OVO yeah got there in the end 😀👍

Fuzzycat
Rank 3
Rank 3
September 10, 2024

Hi 

 

my current payg rates on smart meter vary to Ofgem rates electricity 1/7/24 

 

kWh higher and standing charge lower 

 

therefore the Ofgem prices can’t be relied from 1/10/24 

Blastoise186
Super User
Super User
September 10, 2024

Hi @Fuzzycat ,

Try checking them against https://plans.ovoenergy.com .

It MUST be said that Ofgem only publishes the national averages - take them with a pinch of salt because there’s a 100% chance they’re not the rates that apply to your area.

Securing energy by zapping security bugs... For that is The Blastoise Way! Remember, I'm just like you - AI Powered Evil Geniuses aren't Staff!
Firedog
Super User
Super User
September 10, 2024

It MUST be said that Ofgem only publishes the national averages -

 

Ofgem publishes the regional capped prices, too: Get energy price cap standing charges and unit rates by region | Ofgem

For single-rate tariffs, suppliers can’t charge more than the Ofgem figures. Beware of VAT, too. It’s included in the Ofgem figures, but not in the ones on OVO’s plans page.

Noel | I have no official status; I'm just a volunteer who comes here to help other customers. My gear: Aclara SGM 1416-B Electricity-only E7 meter; Chameleon IHD3-PPMID-AAA | It may look as if I know what I’m talking about, but don’t let that fool you. |
Fuzzycat
Rank 3
Rank 3
September 10, 2024

@Firedog 

 

TG you mentioned VAT lol. My PAYG tariffs are the same as @Blastoise186 kindly linked. (After adding VAT 5%)