Skip to main content
Rank 2
October 4, 2022
Solved

Why have Standing Charges also increased so much with the Energy Crisis?

  • October 4, 2022
  • 83 replies
  • 3679 views

Ovo increased their electricity standing charge massively in April. I have asked them to itemise what the Standing Charge covers and then justify the increase - they are refusing to do this.

The Standing Charge should relate to the actual cost that Ovo has delivering electricity to your home. Those costs did not substantially increase in April.

Wholesale gas price rises meant that the unit cost of electricity went up but that should not have affected the Standing Charge.

Ovo have just taken the maximum that Ofgem allow the Standing Charge to be decided to charge it.

You can try to avoid unit costs by cutting back on usage, but you cannot avoid the Standing Charge.

Customers need to band together and get them to justify the increase.

Best answer by Jeffus

Updated on 15/01/25 by Abby_OVO

If suppliers charge less for the standing charge than the maximum allowed, they can then charge more for the units supplied.  Such a move would favour lower than average users of energy and penalise larger users.

 

But since energy SUPPLY companies all claim to be losing money at the moment, they will set their charges to maximise income to ensure losses are as small as possible.  Remember 20+ companies went bust last year - is that what you want?

 

I think you are on a loser with this notion.

The wholesale cost of gas increased resulting in the cost of electricity generation increasing, it did not affect the cost of delivering electricity to the home which is what the Standing Charge is supposed to be for.

I expect the unit cost of electricity to rise substantially but not the Standing Charge. I can avoid the unit costs by cutting back on usage but I cannot avoid the Standing Charge.

You have your argument back to front. Raising the Standing Charge penalises small users of electricity who are subsidising larger users through inflated Standing Charges.

 

 

Unfortunately the standing charge has increased for many reasons. 

 

1. The cost of all the failed suppliers apart from Bulb has been loaded on the standing charge and front loaded rather than being spread over a very long time as some energy companies suggested. There will be more of these costs still to come unfortunately and the government could yet decide to load all the costs of Bulb onto standing charges, many billions of pounds.

2. The number of people eligible for the warm home discount has increased. These are funded via the standing charge currently. 

3. Ofgem moved some of the network related costs from the unit rate to standing charges. At the same time network related costs have increased as inflation has risen, both material costs and wages have gone up. We have all seen what has happened to inflation generally. Also we need  upgrade the infrastructure as we move to renewable energy, heat pumps and electric cars, hence again the standing charge is increasing. There have been recent changes where new generation capacity is not required to contribute to the upgrade costs, this again will transfer costs from the unit rate to standing charges. 

These are just some examples, there are others i could give. 

The majority of standing charge has nothing to do with OVO, they are simply passing on costs from others and government schemes. 

Unfortunately there is no good news about the level of standing charge unless the government decide to shift costs to general taxation or to the unit rate which would benefit low energy users. While inflation is high, standing charges will continue to be under pressure unfortunately.

There did use to be tariff with low or no standing charge, but higher unit rates but these have long gone. For a short while there were even tariff with a fixed monthly cost irrespective of how much you used. My mum was on one of these tariff, these tariffs didn't last long for obvious reasons…

Personally i would prefer to see lower standing charges and some of the cost shifted to unit rates to benefit low energy users, but some people would be worse off obviously. 

83 replies

juliamc
Rank 20
Rank 20
October 6, 2022

@AngryOVOCust How about sending your question to BBC’s More or Less ? They like getting to the bottom of these kind of questions.

https://www.bbc.co.uk/programmes/articles/40zRcKypd3lHBNWl0xWJYMF/contact-us#:~:text=Send%20us%20an%20email%20now%20to%20moreorless%40bbc.co.uk

I mean about the Standing Charge of course, not your other complaint!

Rank 2
October 7, 2022

Hi @AngryOVOCust what date did you raise your complaint?

You simply have to wait 8 weeks, then if you haven't had a reply simply go straight to the Energy Ombudsman, no point waiting, and wait for them to make a ruling on what OVO are obliged to supply you. 

Then post the ombudsman reply here as i am sure it will help others whatever it says. 

Good luck. 

I would much rather OVO fixed the problems, particularly in relation to billing than make a formal complaint. Every so often there is a glimmer of light when somebody comes along that sound as if they either have some knowledge of what the cause of the problem is or at least have some determination to get to the bottom of things. However OVO escalation team seems to have a revolving door any you rarely get more that two or three messages from the same person. I wonder what their staff turnover rates are? It is going to go to the Ombudsman soon though.

@juliamc suggested writing to More or Less at the BBC, that is a good idea I may well do that.

 

Rank 8
March 31, 2023

I must admit I was very surprised at the way it has increased so much in one year, two increases for no apparent reason.

There offer of a fixed rate was a bit of a gamble , I did not take it up and I think things will level out over the period.

I have not looked at alternatives as OVO are very good normally.

BPLightlog
Super User
Super User
March 31, 2023

Thinking about this winters energy support these additional parts of the standing charge might be part of the reason 

  • Funding greener energy development

  • Government initiatives to support vulnerable households

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 2
March 31, 2023

Isn’t the standing charge levied by the national grid or whatever they’re called these days? It’s that company therefore putting up the standing charge. 

Rank 8
March 31, 2023

If that is so, why does every company have a different rate?

 

Rank 2
March 31, 2023

Good question 

BPLightlog
Super User
Super User
March 31, 2023

No, it’s not National Grid. Each supplier sets their own standing charges

Bring me Sunshine ~ E&E {Solar PV, Battery Storage, Hybrid EV, ASHP and Home Assistant automation}
Rank 8
March 31, 2023

Just as I thought but was not going to be pedantic being a newby to the forum.

Newcomer
May 31, 2023

This  is my current standing charge and i cant find a single person online who is paying this much 65.40p per day. Im on a simpler energy plan if that helps. Cant understand how this can be right.